Recall Register

2024 Mack MD (electric): recalls and complaints

NHTSA advisory: do not driveCampaign 24V447000. NHTSA received the report on . 24 units. Electrical System / Propulsion System / Cables / Fastener/Connector

Remedy of campaign 24V447000, in the NHTSA record

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and repair the mechanical connector lock as necessary, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0467.

NHTSA advisory: do not driveCampaign 24V399000. NHTSA received the report on . 24 units. Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / Software

Remedy of campaign 24V399000, in the NHTSA record

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.

Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 4 recall campaigns for the 2024 Mack MD (electric). The newest campaign is 25V666000. NHTSA received the report on 6 Oct 2025. The NHTSA record gives the component Seat Belts / Front / Anchorage. NHTSA has no complaint on file for this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V666000, in the NHTSA record

Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 16,037 units in total.

  • 25V666000Seat Belts / Front / Anchorage
  • 25V427000Vehicle Speed Control / Throttle / Throttle Position Sensor (Tps)
  • 24V447000Electrical System / Propulsion System / Cables / Fastener/ConnectorAdvisory
  • 24V399000Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / SoftwareAdvisory
  1. 25V666000Received . 15,841 units.

    Seat Belts / Front / Anchorage

    Defect, in the NHTSA record
    Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
    Consequence, in the NHTSA record
    An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
    Remedy, in the NHTSA record
    Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.

    Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0485. Owner notification date in the NHTSA record: .

  2. 25V427000Received . 148 units.

    Vehicle Speed Control / Throttle / Throttle Position Sensor (Tps)

    Defect, in the NHTSA record
    Mack Trucks, Inc. (Mack) is recalling certain 2024-2026 Mack MD vehicles. When the Controller Area Network (CAN) communications are interrupted, the throttle signal from the electro mobility control unit may retain the last known throttle setting, and the engine will not return to idle as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."
    Consequence, in the NHTSA record
    An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the control unit software, free of charge. Owner notification letters were mailed August 14, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0481.

    Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0481. Owner notification date in the NHTSA record: .

  3. 24V447000Received . 24 units.

    Electrical System / Propulsion System / Cables / Fastener/ConnectorDo-not-drive advisory

    Defect, in the NHTSA record
    Mack Trucks, Inc. (Mack) is recalling certain 2024 MD vehicles. An incorrectly assembled high voltage connector could prevent the mechanical connector lock from properly engaging, allowing the high voltage cable to loosen.
    Consequence, in the NHTSA record
    A loose high voltage cable can cause a sudden loss of steering and drive power, increasing the risk of crash.
    Remedy, in the NHTSA record
    Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and repair the mechanical connector lock as necessary, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0467.

    Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0467. Owner notification date in the NHTSA record: .

  4. 24V399000Received . 24 units.

    Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / SoftwareDo-not-drive advisory

    Defect, in the NHTSA record
    Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
    Consequence, in the NHTSA record
    A sudden loss of steering control and drive power increases the risk of a crash.
    Remedy, in the NHTSA record
    Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.

    Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0464. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20244
  2. 20251
  3. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2024 Mack MD (electric): recalls and complaints. https://recallregister.com/vehicle/mack/md-electric/2024/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Mack Trucks, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2024 Mack MD (electric)?
16,037 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mack MD (electric) have for all model years?
NHTSA lists 4 recall campaigns for the Mack MD (electric), model years 2024 to 2026. 4 of them name the 2024 model year.
Is an NHTSA investigation of the 2024 Mack MD (electric) open?
The NHTSA investigation file has no investigation that names this model year.