2023 Mack LRBE (electric): recalls and complaints

NHTSA lists 5 recall campaigns for the 2023 Mack LRBE (electric). The newest campaign is 25V185000. NHTSA received the report on 25 Mar 2025. The NHTSA record gives the component Electrical System / Propulsion System / Traction Battery. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V185000, in the NHTSA record

Dealers will replace the batteries, free of charge. Owner notification letters were mailed April 24, 2025. Owner notification letters will be mailed on or before August 25, 2025, for the additional vehicles added on July 22, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0475.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 122 units in total.

25V18500025 Mar 2025Electrical System / Propulsion System / Traction Battery
23V51400024 Jul 2023Electrical System / Propulsion System / Traction Battery
23V4020004 Jun 2023Electrical System / Wiring / Relays/Solenoids
23V28100019 Apr 2023Electrical System / Propulsion System / Traction Battery / Thermal Management / Fluid/Coolant
23V02400023 Jan 2023Electrical System / Wiring / Switches/Knobs/Buttons

25V185000Received 25 Mar 2025. 17 units.
Electrical System / Propulsion System / Traction Battery
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain 2022-2025 Mack LRBE trucks. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.
Consequence, in the NHTSA record
A short circuit increases the risk of a fire.
Remedy, in the NHTSA record
Dealers will replace the batteries, free of charge. Owner notification letters were mailed April 24, 2025. Owner notification letters will be mailed on or before August 25, 2025, for the additional vehicles added on July 22, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0475.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0475. Owner notification date in the NHTSA record: 24 Apr 2025.
23V514000Received 24 Jul 2023. 11 units.
Electrical System / Propulsion System / Traction Battery
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain 2022-2023 LR battery electric trucks. The rivnut threaded inserts inside the high-voltage battery may be over-tightened and break, which could result in a short circuit.
Consequence, in the NHTSA record
An electrical short circuit increases the risk of a fire.
Remedy, in the NHTSA record
Dealers will replace the batteries, free of charge. Owner letters were mailed November 1, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0447.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0447. Owner notification date in the NHTSA record: 1 Nov 2023.
23V402000Received 4 Jun 2023. 47 units.
Electrical System / Wiring / Relays/Solenoids
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain 2019-2023 LR battery electric trucks. The power cables that connect to the windscreen heater relay may have a loose connection and cause the relay to fail.
Consequence, in the NHTSA record
A relay that fails in the closed position will continue to power the cabin heater, overheating the relay and increasing the risk of a fire.
Remedy, in the NHTSA record
Dealers will tighten the power cable to relay connection, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SCC0444.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0444. Owner notification date in the NHTSA record: 23 Jun 2023.
23V281000Received 19 Apr 2023. 4 units.
Electrical System / Propulsion System / Traction Battery / Thermal Management / Fluid/Coolant
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain 2022-2023 LR Battery Electric vehicles. The coolant line in the high voltage battery pack may not be fully seated and locked, which can result in the loss of coolant and an electrical short circuit.
Consequence, in the NHTSA record
A battery short circuit increases the risk of a fire.
Remedy, in the NHTSA record
Volvo Trucks will work with the battery manufacturer Akasol to inspect and replace the batteries, as necessary, free of charge. Owner notification letters are expected to be mailed June 16, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0442.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0442. Owner notification date in the NHTSA record: 9 May 2023.
23V024000Received 23 Jan 2023. 43 units.
Electrical System / Wiring / Switches/Knobs/Buttons
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain 2019 and 2021-2023 LRBE battery electric trucks. The cabin heater relay may fail, causing the coolant heater to overheat.
Consequence, in the NHTSA record
A coolant heater that overheats can increase the risk of fire.
Remedy, in the NHTSA record
Dealers will update the software for the Hybrid Powertrain Control Unit and Instrument Cluster, and install replacement relays, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0440.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0440. Owner notification date in the NHTSA record: 16 Mar 2023.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

20192
20201
20212
20225
20235
20241
20251

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2023 Mack LRBE (electric)The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2023 Mack LRBE (electric): recalls and complaints. https://recallregister.com/vehicle/mack/lrbe-electric/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Mack Trucks, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2023 Mack LRBE (electric)?: 122 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mack LRBE (electric) have for all model years?: NHTSA lists 5 recall campaigns for the Mack LRBE (electric), model years 2019 to 2025. 5 of them name the 2023 model year.
Is an NHTSA investigation of the 2023 Mack LRBE (electric) open?: The NHTSA investigation file has no investigation that names this model year.