Recall Register

2004 Mack DM: recalls and complaints

NHTSA lists 4 recall campaigns for the 2004 Mack DM. The newest campaign is 10V069000. NHTSA received the report on 3 Mar 2010. The NHTSA record gives the component Power Train / Axle Assembly. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 10V069000, in the NHTSA record

Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on march 5, 2010. Owners may contact mack at 1-800-866-1177.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 25,952 units in total.

  1. 10V069000Received . 15,490 units.

    Power Train / Axle Assembly

    Defect, in the NHTSA record
    Mack trucks is recalling certain model year 2002 through 2004 cl, cv, le, mr, rb, rd, and model year 2003 through 2004 dm heavy trucks manufactured from february 1, 2002 through september 30, 2003, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
    Consequence, in the NHTSA record
    These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
    Remedy, in the NHTSA record
    Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on march 5, 2010. Owners may contact mack at 1-800-866-1177.

    Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0341. Owner notification date in the NHTSA record: .

  2. 09V240000Received . 10,300 units.

    Power Train / Axle Assembly

    Defect, in the NHTSA record
    Mack is recalling 10,300 model year 2004 and 2005 cl, cv, dm, le, and rb and model year 2004 rd heavy trucks manufactured from october 1, 2003 through september 30, 2004, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
    Consequence, in the NHTSA record
    These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
    Remedy, in the NHTSA record
    Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on august 14, 2009. Owners may contact mack at 1-800-866-1177.

    Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0341. Owner notification date in the NHTSA record: .

  3. 05V118000Received . 127 units.

    Steering

    Defect, in the NHTSA record
    On certain heavy-duty, class 8 trucks, the lower and upper steering shaft pinch bolts were improperly tightened.
    Consequence, in the NHTSA record
    As a result of this condition, the steering shaft could possibly come loose which could lead to a sudden loss of vehicle control, which could result in a crash.
    Remedy, in the NHTSA record
    Dealers will inspect the torque at the suspect joints, and correct if necessary free of charge. The recall began on may 5, 2005. Owners may contact mack at 1-610-709-2131.

    Report filed by MACK TRUCKS, INC. Manufacturer campaign number SCO295. Owner notification date in the NHTSA record: .

  4. 04V118000Received . 35 units.

    Service Brakes, Air / Disc / Chamber

    Defect, in the NHTSA record
    Certain trucks fail to comply with the requirements of federal motor vehicle safety standard no. 121, "air brake systems." the front brake chamber on some 18,000 lb. And 20,000 lb front axle assemblies is too small to meet stopping distance requirements.
    Consequence, in the NHTSA record
    This could cause the stopping distance to be increased, which could result in a crash.
    Remedy, in the NHTSA record
    Dealers will replace the front brake chambers. The recall began april 21, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3337.

    Report filed by MACK TRUCKS, INC. Manufacturer campaign number SC0286. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19651
  2. 19661
  3. 19672
  4. 19682
  5. 19693
  6. 19704
  7. 19716
  8. 19724
  9. 19734
  10. 19747
  11. 19756
  12. 19765
  13. 197711
  14. 19786
  15. 19791
  16. 19871
  17. 19881
  18. 19892
  19. 19901
  20. 19911
  21. 19922
  22. 19931
  23. 19982
  24. 19992
  25. 20003
  26. 20012
  27. 20021
  28. 20032
  29. 20044
  30. 20051
  31. 20061

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2004 Mack DM: recalls and complaints. https://recallregister.com/vehicle/mack/dm/2004/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
MACK TRUCKS, INC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2004 Mack DM?
25,952 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mack DM have for all model years?
NHTSA lists 37 recall campaigns for the Mack DM, model years 1965 to 2006. 4 of them name the 2004 model year.
Is an NHTSA investigation of the 2004 Mack DM open?
The NHTSA investigation file has no investigation that names this model year.