2015 Mack CHU: recalls and complaints
NHTSA lists 4 recall campaigns for the 2015 Mack CHU. The newest campaign is 14V737000. NHTSA received the report on 18 Nov 2014. The NHTSA record gives the component Steering / Linkages / Tie Rod Assembly. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 14V737000, in the NHTSA record
Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 72,175 units in total.
- 14V737000Steering / Linkages / Tie Rod Assembly
- 14V553000Seat Belts
- 14V545000Forward Collision Avoidance / Adaptive Cruise Control
- 14V078000Electrical System
14V737000Received . 1,048 units.
Steering / Linkages / Tie Rod Assembly
- Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the ball sockets to come loose.
- Consequence, in the NHTSA record
If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.
- Remedy, in the NHTSA record
Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0385. Owner notification date in the NHTSA record: .
14V553000Received . 381 units.
Seat Belts
- Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain 2015 CHU, CXU, and GU trucks manufactured June 4, 2014, through June 18, 2014. In the affected vehicles, the bolts that attach the seat belt to the seat frame may not have been torqued to the required specification. This could cause the bolts to loosen over time, allowing the seat belt to detach.
- Consequence, in the NHTSA record
If the seat belt detaches from its mounts, the seat belt would fail to properly restrain to the seat occupant, increasing the risk of injury in the the event of a crash.
- Remedy, in the NHTSA record
Mack will notify owners, and dealers will tighten the bolts to the required specification, free of charge. The recall began in October 2014. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0383.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0383. Owner notification date in the NHTSA record: .
14V545000Received . 538 units.
Forward Collision Avoidance / Adaptive Cruise Control
- Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
- Consequence, in the NHTSA record
If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
- Remedy, in the NHTSA record
Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0381. Owner notification date in the NHTSA record: .
14V078000Received . 70,208 units.
Electrical System
- Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
- Consequence, in the NHTSA record
Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
- Remedy, in the NHTSA record
Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0375. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE20005 | Preliminary evaluation | mDrive Transmission Failure to Disengage | Power Train / Manual Transmission | 28 Apr 2020 | 4 Apr 2022 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2015 Mack CHUThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2015 Mack CHU: recalls and complaints. https://recallregister.com/vehicle/mack/chu/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Mack Trucks, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2015 Mack CHU?
- 72,175 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mack CHU have for all model years?
- NHTSA lists 17 recall campaigns for the Mack CHU, model years 2007 to 2015. 4 of them name the 2015 model year.
- Is an NHTSA investigation of the 2015 Mack CHU open?
- No. The 1 investigation that names this model year has a closing date in the NHTSA file.