Recall Register

2020 Jayco Melbourne Prestige: recalls and complaints

NHTSA lists 7 recall campaigns for the 2020 Jayco Melbourne Prestige. The newest campaign is 23V486000. NHTSA received the report on 14 Jul 2023. The NHTSA record gives the component Visibility / Defroster/Defogger/HVAC System / Fan/Motor. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 23V486000, in the NHTSA record

Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

7 campaigns, newest first. 5,841 units in total.

  • 23V486000Visibility / Defroster/Defogger/HVAC System / Fan/Motor
  • 23V390000Electrical System / Instrument Cluster/Panel
  • 23V081000Power Train / Automatic Transmission / Internal / Park Pawl
  • 20V468000Electrical System / Wiring
  • 20V388000Structure / Frame and Members / Underbody Shields
  • 20V327000Equipment / Other / Owners/Service/Other Manual
  • 19V845000Equipment / Recreational Vehicle/Trailer / LPG Systems / Tank Assembly

  1. 23V486000Received . 659 units.

    Visibility / Defroster/Defogger/HVAC System / Fan/Motor

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2020-2021 Entegra Launch, Qwest, Jayco Melbourne, and Melbourne Prestige motorhomes. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
    Consequence, in the NHTSA record
    A wiring harness that overheats increases the risk of a fire.
    Remedy, in the NHTSA record
    Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed August 18, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

    Report filed by Jayco, Inc.. Manufacturer campaign number Daimler 23V-100. Owner notification date in the NHTSA record: .

  2. 23V390000Received . 62 units.

    Electrical System / Instrument Cluster/Panel

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2020-2021 Melbourne and Melbourne Prestige motorhomes. The instrument cluster may fail to display any information when the vehicle is started.
    Consequence, in the NHTSA record
    A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Daimler 23V-204.

    Report filed by Jayco, Inc.. Manufacturer campaign number Daimler 23V-204. Owner notification date in the NHTSA record: .

  3. 23V081000Received . 2,845 units.

    Power Train / Automatic Transmission / Internal / Park Pawl

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
    Consequence, in the NHTSA record
    Vehicle rollaway increases the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.

    Report filed by Jayco, Inc.. Manufacturer campaign number MB 22V-796. Owner notification date in the NHTSA record: .

  4. 20V468000Received . 545 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
    Consequence, in the NHTSA record
    If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
    Remedy, in the NHTSA record
    Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

    Report filed by Jayco, Inc.. Owner notification date in the NHTSA record: .

  5. 20V388000Received . 666 units.

    Structure / Frame and Members / Underbody Shields

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
    Consequence, in the NHTSA record
    Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

    Report filed by Jayco, Inc.. Owner notification date in the NHTSA record: .

  6. 20V327000Received . 666 units.

    Equipment / Other / Owners/Service/Other Manual

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
    Consequence, in the NHTSA record
    If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.

    Report filed by Jayco, Inc..

  7. 19V845000Received . 398 units.

    Equipment / Recreational Vehicle/Trailer / LPG Systems / Tank Assembly

    Defect, in the NHTSA record
    Jayco, Inc. (Jayco) is recalling certain 2018-2020 Melbourne Prestige motorhomes. The liquid propane (LP) tank hangers may be the wrong size and have insufficient welding, allowing the LP tank to dislodge.
    Consequence, in the NHTSA record
    If the LP tank dislodges while the motorhome is in transit, it can increase the risk of a crash with the ignition of the propane.
    Remedy, in the NHTSA record
    Jayco has notified owners, and dealers will install a support bracket on each side of the propane tank, free of charge. The recall began December 9, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903501.

    Report filed by Jayco, Inc.. Manufacturer campaign number 9903501. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20181
  2. 20194
  3. 20207
  4. 20217
  5. 20223
  6. 20232
  7. 20262
  8. 20271

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2020 Jayco Melbourne Prestige: recalls and complaints. https://recallregister.com/vehicle/jayco/melbourne-prestige/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Jayco, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Jayco Melbourne Prestige?
5,841 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Jayco Melbourne Prestige have for all model years?
NHTSA lists 12 recall campaigns for the Jayco Melbourne Prestige, model years 2018 to 2027. 7 of them name the 2020 model year.
Is an NHTSA investigation of the 2020 Jayco Melbourne Prestige open?
The NHTSA investigation file has no investigation that names this model year.