2020 International HX: recalls and complaints
NHTSA lists 3 recall campaigns for the 2020 International HX. The newest campaign is 23V170000. NHTSA received the report on 16 Mar 2023. The NHTSA record gives the component Structure / Body. NHTSA has no complaint on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 23V170000, in the NHTSA record
Dealers will replace the grille surround, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23507.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 13,767 units in total.
23V170000Received . 5,769 units.
Structure / Body
- Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recalling certain 2020-2024 International HX vehicles. The grille surround may corrode and detach from the truck.
- Consequence, in the NHTSA record
A detached grille surround can fall to the roadway and become a road hazard, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the grille surround, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23507.
Report filed by Navistar, Inc.. Manufacturer campaign number 23507. Owner notification date in the NHTSA record: .
22V691000Received . 7,918 units.
Engine
- Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.
- Consequence, in the NHTSA record
Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will install new knock detection software to warn the driver prior to engine connecting rod failure, and replace connecting rods as necessary, free of charge. Owner notification letters were mailed February 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22518.
Report filed by Navistar, Inc.. Manufacturer campaign number 22518. Owner notification date in the NHTSA record: .
20V494000Received . 80 units.
Suspension / Multiple Axle
- Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recall certain 2020-2021 International HX vehicles equipped with SL2065 steerable lift axle suspension systems with a 20,000lb capacity. The lower rear pivot cap screws that connect the trailing arm to the steerable auxiliary lift axle that may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
- Consequence, in the NHTSA record
The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
- Remedy, in the NHTSA record
Navistar will notify owners, and dealers will replace all of the lower rear pivot cap screws and associated nuts and washers, free of charge. The recall began October 8, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20507.
Report filed by Navistar, Inc.. Manufacturer campaign number 20507. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:International recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2020 International HXThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2020 International HX: recalls and complaints. https://recallregister.com/vehicle/international/hx/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Navistar, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2020 International HX?
- 13,767 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the International HX have for all model years?
- NHTSA lists 27 recall campaigns for the International HX, model years 2017 to 2027. 3 of them name the 2020 model year.
- Is an NHTSA investigation of the 2020 International HX open?
- The NHTSA investigation file has no investigation that names this model year.