2004 International 3800: recalls and complaints

NHTSA lists 2 recall campaigns for the 2004 International 3800. The newest campaign is 04V269000. NHTSA received the report on 3 Jun 2004. The NHTSA record gives the component Service Brakes, Air / Antilock / Wheel Speed Sensor. NHTSA has 1 complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 04V269000, in the NHTSA record

International will notify its customers and inspect and repair the affected vehicles free of charge. The recall began august 1, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international customer service at 1-800-327-4236.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

2 campaigns, newest first. 87,882 units in total.

04V269000Received 3 Jun 2004. 81,883 units.
Service Brakes, Air / Antilock / Wheel Speed Sensor
Defect, in the NHTSA record
On certain school buses and truck model vehicles manufactured between february 28, 1999, through april 5, 2004, the anti-lock brake system electronic control unit (ECU) may misinterpret a corrupt wheel speed signal.
Consequence, in the NHTSA record
The corrupt wheel speed signals may improperly activate the ABS, instead of deactivating the ABS. This may result in the driver experiencing a hard pedal feel and a decrease in deceleration at the end of the stop, resulting in extended stopping distances which could cause a vehicle crash, possibly resulting in property damage, personal injury, or death.
Remedy, in the NHTSA record
International will notify its customers and inspect and repair the affected vehicles free of charge. The recall began august 1, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international customer service at 1-800-327-4236.
Report filed by INTERNATIONAL TRUCK & ENGINE CORPORATION. Manufacturer campaign number 04507/04508. Owner notification date in the NHTSA record: 2 Aug 2004.
04V250000Received 27 May 2004. 5,999 units.
Steering / Hydraulic Power Assist / Pump
Defect, in the NHTSA record
On certain school and transit buses the studs used to secure the power steering pump to the engine block can fail, resulting in engine oil leakage and complete loss of power steering. The power steering pump is designed to provide power assist to both the steering system and the hydraulic braking system. Should stud failure cause the pump to become disengaged from its drive gears, a reduction of the fluid flow rate to the brake system could occur and possibly cause an extended stopping distance as well as increased steering wheel efforts.
Consequence, in the NHTSA record
Sudden loss of power steering will impair the vehicle operator, possible resulting in a vehicle crash.
Remedy, in the NHTSA record
International will notify its customers and all vehicles will be inspected and any suspect studs will be replaced. Owner notification began september 24,2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact international at 1-800-448-7825.
Report filed by INTERNATIONAL TRUCK & ENGINE CORPORATION. Manufacturer campaign number 04509. Owner notification date in the NHTSA record: 29 Jun 2004.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

1 complaint, 1 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2004 International 3800: component mentions in complaints
Component		Mentions
Service Brakes, Air		1

Complaints that report a crash: 0
Complaints that report a fire: 0
Injuries in the complaints: 0
Deaths in the complaints: 0
Date of the newest complaint: 23 May 2005

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2004 International 3800, by the year NHTSA received them. The largest year is 2005, with 1 complaint.

Investigations

NHTSA investigations that name the 2004 International 3800
Number	Type	Subject	Component	Opened	Closed	Campaign
PE04015	Preliminary evaluation	POWER STEERING STUD FAILURE	Steering / Hydraulic Power Assist / Pump	18 Feb 2004	4 Jun 2004	04V250000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Follow by RSS:International recallsVehicle recalls

Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2004 International 3800The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2004 International 3800: recalls and complaints. https://recallregister.com/vehicle/international/3800/2004/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: INTERNATIONAL TRUCK & ENGINE CORPORATION

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2004 International 3800?: 87,882 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the International 3800 have for all model years?: NHTSA lists 7 recall campaigns for the International 3800, model years 1990 to 2004. 2 of them name the 2004 model year.
Which component do the complaints about the 2004 International 3800 name most often?: Service Brakes, Air: 1 of 1 component mention.
Is an NHTSA investigation of the 2004 International 3800 open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.