2023 IC Bus EV: recalls and complaints

NHTSA advisory: do not driveCampaign 22V367000. NHTSA received the report on 23 May 2022. 4,970 units. Steering / Steering Wheel/Handle Bar

Remedy of campaign 22V367000, in the NHTSA record

Owners are advised not to drive their vehicles until the repair has been performed. Dealers will remove the steering wheel nut, apply thread locker, and reinstall the nut, free of charge. Owner notification letters were mailed on May 25, 2022. Owners may contact Navistar, Inc. customer service at (331) 332-1590. Navistar's number for this recall is 22511.

Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 5 recall campaigns for the 2023 IC Bus EV. The newest campaign is 23V065000. NHTSA received the report on 10 Feb 2023. The NHTSA record gives the component Structure / Body / Roof and Pillars. NHTSA has no complaint on file for this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 23V065000, in the NHTSA record

Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters are expected to be mailed April 3, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23501.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 15 May 2019. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 30,219 units in total.

23V06500010 Feb 2023Structure / Body / Roof and Pillars
22V9090008 Dec 2022Suspension / Multiple Axle / Torque Arm
22V87000023 Nov 2022Suspension / Critical Fasteners
22V85000017 Nov 2022Electrical System / Propulsion System / Cables
22V36700023 May 2022Steering / Steering Wheel/Handle BarAdvisory

23V065000Received 10 Feb 2023. 12,507 units.
Structure / Body / Roof and Pillars
Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recalling certain 2022-2024 IC Bus CE, 2022-2023 IC CE SBus, IC RE, and 2023 EV school buses. The roof panel may have been manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Consequence, in the NHTSA record
A school bus roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
Remedy, in the NHTSA record
Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters are expected to be mailed April 3, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23501.
Report filed by Navistar, Inc.. Manufacturer campaign number 23501. Owner notification date in the NHTSA record: 3 Apr 2023.
22V909000Received 8 Dec 2022. 6,948 units.
Suspension / Multiple Axle / Torque Arm
Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recalling certain 2023 IC RE, IC EV, and 2023-2024 IC CE school buses. The fasteners that connect the transverse torque arm to the rear axle housing may have been tightened incorrectly, which can allow the rear axle to shift side to side.
Consequence, in the NHTSA record
A rear axle that moves side to side can cause a loss of handling and control, increasing the risk of a crash. In addition, a loose rear axle may cause vehicle instability during an evacuation in an emergency, increasing the risk of injury.
Remedy, in the NHTSA record
Dealers will replace and tighten the fasteners, free of charge. Owner notification letters are expected to be mailed February 6, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22527.
Report filed by Navistar, Inc.. Manufacturer campaign number 22527. Owner notification date in the NHTSA record: 6 Feb 2023.
22V870000Received 23 Nov 2022. 5,645 units.
Suspension / Critical Fasteners
Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recalling certain 2023 IC CE, EV, and RE vehicles. The hex flange lock nuts, used in the suspension and steering joints, were improperly heat treated and may lose tension over time.
Consequence, in the NHTSA record
A loss of tension in the steering and suspension joints may lead to steering instability and increase the risk of a crash.
Remedy, in the NHTSA record
Dealers will replace the hex flange lock nuts as necessary, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22525.
Report filed by Navistar, Inc.. Manufacturer campaign number 22525. Owner notification date in the NHTSA record: 20 Jan 2023.
22V850000Received 17 Nov 2022. 149 units.
Electrical System / Propulsion System / Cables
Defect, in the NHTSA record
Navistar, Inc. is recalling certain 2022-2023 IC EV school buses. The high voltage positive cables that connect the battery packs to the manual service disconnects (MSD) may have been mislabeled.
Consequence, in the NHTSA record
A misidentified electrical cable may be mistaken for a de-energized cable by a technician or first responder, increasing the risk of electrical shock and injury.
Remedy, in the NHTSA record
Dealers will reinstall the battery cables and replace the associated warning labels, free of charge. Interim owner notification letters were mailed January 13, 2023. Remedy parts are expected to become available in the 1st Quarter of 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22523.
Report filed by Navistar, Inc.. Manufacturer campaign number 22523. Owner notification date in the NHTSA record: 22 Mar 2023.
22V367000Received 23 May 2022. 4,970 units.
Steering / Steering Wheel/Handle BarDo-not-drive advisory
Defect, in the NHTSA record
Navistar, Inc. is recalling certain 2022-2023 IC CE, IC RE, and 2023 IC EV school buses. The steering wheel retaining nut may have been tightened incorrectly, which can allow the steering wheel to loosen and detach from the steering column shaft.
Consequence, in the NHTSA record
A loose or detached steering wheel increases the risk of a crash.
Remedy, in the NHTSA record
Owners are advised not to drive their vehicles until the repair has been performed. Dealers will remove the steering wheel nut, apply thread locker, and reinstall the nut, free of charge. Owner notification letters were mailed on May 25, 2022. Owners may contact Navistar, Inc. customer service at (331) 332-1590. Navistar's number for this recall is 22511.
Report filed by Navistar, Inc.. Manufacturer campaign number 22511. Owner notification date in the NHTSA record: 25 May 2022.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

20221
20235

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2023 IC Bus EVThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2023 IC Bus EV: recalls and complaints. https://recallregister.com/vehicle/ic-bus/ev/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 15 May 2019
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Navistar, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2023 IC Bus EV?: 30,219 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the IC Bus EV have for all model years?: NHTSA lists 5 recall campaigns for the IC Bus EV, model years 2022 to 2023. 5 of them name the 2023 model year.
Is an NHTSA investigation of the 2023 IC Bus EV open?: The NHTSA investigation file has no investigation that names this model year.