2020 IC Bus CE: recalls and complaints

NHTSA advisory: park outsideCampaign 23V397000. NHTSA received the report on 2 Jun 2023. 6,786 units. Service Brakes, Hydraulic / Fluid

Remedy of campaign 23V397000, in the NHTSA record

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the brake pressure switch and if necessary, the wire harness or fuse, free of charge. Owner notification letters were mailed September 29, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23517.

Park-outside advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 5 recall campaigns for the 2020 IC Bus CE. The newest campaign is 23V397000. NHTSA received the report on 2 Jun 2023. The NHTSA record gives the component Service Brakes, Hydraulic / Fluid. NHTSA has no complaint on file for this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 57,538 units in total.

23V3970002 Jun 2023Service Brakes, Hydraulic / FluidAdvisory
21V83800025 Oct 2021Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm)
20V22000017 Apr 2020Fuel System, Diesel / Pre-Heater
20V21900017 Apr 2020Fuel System, Diesel / Pre-Heater
19V5810008 Aug 2019Structure / Emergency / Escape/Egress/Exit

23V397000Received 2 Jun 2023. 6,786 units.
Service Brakes, Hydraulic / FluidPark-outside advisory
Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recalling certain 2016 International DuraStar, 2018-2020 and 2023-2024 International 1300FBC Stripped chassis, 2019-2022 IC Bus CE Commercial bus, 2019-2024 IC Bus TC Commercial bus, and 2019-2024 International MV vehicles. The brake pressure switch assembly may leak brake fluid into the brake pressure switch's electrical components and cause an electrical short-circuit.
Consequence, in the NHTSA record
An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
Remedy, in the NHTSA record
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the brake pressure switch and if necessary, the wire harness or fuse, free of charge. Owner notification letters were mailed September 29, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23517.
Report filed by Navistar, Inc.. Manufacturer campaign number 23517. Owner notification date in the NHTSA record: 29 Sep 2023.
21V838000Received 25 Oct 2021. 5 units.
Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm)
Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recalling certain 2020-2021 IC CE transit buses. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.
Consequence, in the NHTSA record
Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy, in the NHTSA record
Dealers will update the engine control unit software, free of charge. Owner notification letters notifying owners of the safety risk were mailed January 18, 2022. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21508.
Report filed by Navistar, Inc.. Manufacturer campaign number 21508. Owner notification date in the NHTSA record: 18 Jan 2022.
20V220000Received 17 Apr 2020. 23,299 units.
Fuel System, Diesel / Pre-Heater
Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recalling certain 2017-2021 IC CE School Buses equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
Consequence, in the NHTSA record
A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Remedy, in the NHTSA record
Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater non-operable and remove the fuse supplying electrical power to the fuel heater and install a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.
Report filed by Navistar, Inc.. Owner notification date in the NHTSA record: 28 May 2020.
20V219000Received 17 Apr 2020. 27,421 units.
Fuel System, Diesel / Pre-Heater
Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
Consequence, in the NHTSA record
A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Remedy, in the NHTSA record
Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.
Report filed by Navistar, Inc.. Owner notification date in the NHTSA record: 28 May 2020.
19V581000Received 8 Aug 2019. 27 units.
Structure / Emergency / Escape/Egress/Exit
Defect, in the NHTSA record
Navistar, Inc. (Navistar) is recalling certain 2019-2020 IC RE and IC CE commercial buses equipped with feature code 48PZP, 48PZR, 48RZY, 48SXV, or 48SZG (Prolo emergency exit roof hatches). Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Consequence, in the NHTSA record
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy, in the NHTSA record
Navistar will notify owners, and dealers will replace the outer handle, free of charge. The recall began October 7, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19514.
Report filed by Navistar, Inc.. Manufacturer campaign number 19514. Owner notification date in the NHTSA record: 7 Oct 2019.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2020 IC Bus CEThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2020 IC Bus CE: recalls and complaints. https://recallregister.com/vehicle/ic-bus/ce/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Navistar, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 IC Bus CE?: 57,538 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the IC Bus CE have for all model years?: NHTSA lists 67 recall campaigns for the IC Bus CE, model years 2007 to 2023. 5 of them name the 2020 model year.
Is an NHTSA investigation of the 2020 IC Bus CE open?: The NHTSA investigation file has no investigation that names this model year.