Recall Register

2023 Heil Side Loader Garbage Truck: recalls and complaints

NHTSA advisory: park outsideCampaign 25V500000. NHTSA received the report on . 5 units. Electrical System / 12v/24v/48v Battery

Remedy of campaign 25V500000, in the NHTSA record

Owners are advised to park outside and away from structures until the remedy is completed. Heil will replace the batteries, free of charge. Owner notification letters were mailed August 11, 2025. Owners may contact Heil customer service at 1-866-275-4345.

Park-outside advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 2 recall campaigns for the 2023 Heil Side Loader Garbage Truck. The newest campaign is 25V749000. NHTSA received the report on 31 Oct 2025. The NHTSA record gives the component Fuel System, Other. NHTSA has no complaint on file for this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V749000, in the NHTSA record

Agility will replace the valves, free of charge. All affected garbage trucks were repaired by August 14, 2025. Owners may contact Agility's customer service at 1-844-474-7400 or Heil's customer service at 1-866-275-4345.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

2 campaigns, newest first. 55 units in total.

  1. 25V749000Received . 50 units.

    Fuel System, Other

    Defect, in the NHTSA record
    The Heil Co. (Heil) is recalling certain 2023-2025 side loader garbage trucks equipped with certain Agility Fuel Solutions CNG Fuel Systems, using part number 10300466. The manual cylinder valves may develop stress corrosion cracks in the bottom plugged port, causing a leak.
    Consequence, in the NHTSA record
    A natural gas leak in the presence of an ignition source increases the risk of a fire.
    Remedy, in the NHTSA record
    Agility will replace the valves, free of charge. All affected garbage trucks were repaired by August 14, 2025. Owners may contact Agility's customer service at 1-844-474-7400 or Heil's customer service at 1-866-275-4345.

    Report filed by The Heil Co..

  2. 25V500000Received . 5 units.

    Electrical System / 12v/24v/48v BatteryPark-outside advisory

    Defect, in the NHTSA record
    The Heil Co. (Heil) is recalling certain 2020-2023 Side Loader garbage trucks. The battery support bracket may break and damage the battery case, possibly resulting in a battery rupture.
    Consequence, in the NHTSA record
    A battery rupture increases the risk of a fire.
    Remedy, in the NHTSA record
    Owners are advised to park outside and away from structures until the remedy is completed. Heil will replace the batteries, free of charge. Owner notification letters were mailed August 11, 2025. Owners may contact Heil customer service at 1-866-275-4345.

    Report filed by The Heil Co.. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20141
  2. 20151
  3. 20161
  4. 20201
  5. 20211
  6. 20221
  7. 20232
  8. 20241
  9. 20252
  10. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2023 Heil Side Loader Garbage Truck: recalls and complaints. https://recallregister.com/vehicle/heil/side-loader-garbage-truck/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
The Heil Co.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2023 Heil Side Loader Garbage Truck?
55 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Heil Side Loader Garbage Truck have for all model years?
NHTSA lists 4 recall campaigns for the Heil Side Loader Garbage Truck, model years 2014 to 2026. 2 of them name the 2023 model year.
Is an NHTSA investigation of the 2023 Heil Side Loader Garbage Truck open?
The NHTSA investigation file has no investigation that names this model year.