2013 Glaval Bus Concorde II: recalls and complaints

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1. 16V217000Received 14 Apr 2016. 1,860 units.

   Structure / Emergency / Escape/Egress/Exit

   Defect, in the NHTSA record

   Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

   Consequence, in the NHTSA record

   If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.

   Remedy, in the NHTSA record

   Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016. Owners may contact Glaval Bus customer service at 1-574-642-3112. Forest River's number for this campaign is 35-04112016-0168.

   Report filed by Forest River, Inc.. Manufacturer campaign number 35-04112016-0168. Owner notification date in the NHTSA record: 9 Jun 2016.

2. 14V004000Received 8 Jan 2014. 467 units.

   Electrical System / Alternator/Generator/Regulator

   Defect, in the NHTSA record

   Glaval Bus is recalling certain model year 2010-2013 Universal, Entourage, Concorde II, Titan, Titan II and Legacy transit buses manufactured June 1, 2010, through June 30, 2013, and equipped with a Ford 5.4L or 6.8L engine and a Trans/Air-brand air conditioner. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.

   Consequence, in the NHTSA record

   The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.

   Remedy, in the NHTSA record

   Glaval Bus will notify owners, and Trans/Air dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on January 22, 2014. Customers may contact Glaval at 1-574-262-2212.

   Report filed by Glaval Bus. Manufacturer campaign number 13E-049. Owner notification date in the NHTSA record: 22 Jan 2014.

3. 13V309000Received 15 Jul 2013. 3,705 units.

   Equipment

   Defect, in the NHTSA record

   Glaval Bus is recalling certain model year 2010-2013 Universal, Concorde II, Entourage, Primetime, Titan II, Apollo, and Sport buses, certain model year 2011-2013 Titan II lf and Legacy buses and certain model year 2010 Synergy buses. The affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.

   Consequence, in the NHTSA record

   The evaporator unit may detach from the ceiling and fall increasing the risk of injury.

   Remedy, in the NHTSA record

   Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. The recall began on July 8, 2013. Owners may contact Glaval at 1-800-445-2825 or glavalcustomerservice@forestriverinc.com.

   Report filed by Glaval Bus Division. Manufacturer campaign number 09E-061.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20083
2. 20095
3. 20107
4. 20114
5. 20123
6. 20133
7. 20142
8. 20154
9. 20162
10. 20174
11. 20186
12. 20192
13. 20222

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Glaval Bus Concorde II: all model years
• Glaval Bus: 13 model lines

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• NHTSA page of the 2013 Glaval Bus Concorde IIThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2013 Glaval Bus Concorde II?

6,032 units in 3 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Glaval Bus Concorde II have for all model years?

NHTSA lists 19 recall campaigns for the Glaval Bus Concorde II, model years 2008 to 2022. 3 of them name the 2013 model year.

Is an NHTSA investigation of the 2013 Glaval Bus Concorde II open?

The NHTSA investigation file has no investigation that names this model year.