2018 Glaval Bus Commute: recalls and complaints

NHTSA lists 6 recall campaigns for the 2018 Glaval Bus Commute. The newest campaign is 19V824000. NHTSA received the report on 18 Nov 2019. The NHTSA record gives the component Structure / Emergency / Escape/Egress/Exit. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 19V824000, in the NHTSA record

Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 15 May 2019. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 3,501 units in total.

19V82400018 Nov 2019Structure / Emergency / Escape/Egress/Exit
18V64000018 Sep 2018Equipment Adaptive/Mobility
18V48100025 Jul 2018Seat Belts
18V3760007 Jun 2018Seat Belts
18V3660001 Jun 2018Suspension / Rear / Springs / Leaf Spring Assembly / U-Bolt, Leaf Spring to Axle
18V13600028 Feb 2018Exterior Lighting / Hazard Flashing Warning Lights

19V824000Received 18 Nov 2019. 356 units.
Structure / Emergency / Escape/Egress/Exit
Defect, in the NHTSA record
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence, in the NHTSA record
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy, in the NHTSA record
Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.
Report filed by Forest River, Inc.. Manufacturer campaign number 05-1115. Owner notification date in the NHTSA record: 10 Dec 2019.
18V640000Received 18 Sep 2018. 1,525 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Consequence, in the NHTSA record
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy, in the NHTSA record
Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.
Report filed by Forest River, Inc.. Manufacturer campaign number 51-0852. Owner notification date in the NHTSA record: 10 Oct 2018.
18V481000Received 25 Jul 2018. 707 units.
Seat Belts
Defect, in the NHTSA record
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the passenger's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.
Consequence, in the NHTSA record
If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.
Remedy, in the NHTSA record
Forest River will notify owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on August 20, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0751. Note: This recall supersedes 18V376.
Report filed by Forest River, Inc.. Manufacturer campaign number 35-0751. Owner notification date in the NHTSA record: 20 Aug 2018.
18V376000Received 7 Jun 2018. 704 units.
Seat Belts
Defect, in the NHTSA record
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Glaval Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan II, Titan II Low Floor, and Universal transit buses. A washer used in mounting the driver's seat belt assembly may break, allowing the seat-belt to separate from the vehicle.
Consequence, in the NHTSA record
If the seat belt end does not remain secured to the vehicle, the occupant will not be restrained in the event of a crash, increasing their risk of injury.
Remedy, in the NHTSA record
Forest River has notified owners, and dealers will replace the seat belt mounting washers, free of charge. The recall began on July 2, 2018. Owners may contact Forest River customer service at 1-574-343-5167. Forest River's number for this recall is 35-0751.
Report filed by Forest River, Inc.. Manufacturer campaign number 35-0751. Owner notification date in the NHTSA record: 2 Jul 2018.
18V366000Received 1 Jun 2018. 144 units.
Suspension / Rear / Springs / Leaf Spring Assembly / U-Bolt, Leaf Spring to Axle
Defect, in the NHTSA record
Forest River, Inc. (Forest River) is recalling certain 2018 Forest River Rockport, Elkhart Coach ECE4 and Glaval Bus Commute, and 2018-2019 Starcraft Bus Allstar, Allstar MVP, Senator II and Senator II MVP transit buses. The U-bolts on the rear axle that hold the leaf spring and rear axle together may have been insufficiently tightened.
Consequence, in the NHTSA record
The loose U-bolts may further loosen or break allowing the axle to separate and cause a loss of control, increasing the risk of a crash.
Remedy, in the NHTSA record
Forest River has notified owners, and dealers will inspect the tightness of the U-bolt, replacing or tightening the U-bolt as necessary, free of charge. The recall began June 27, 2018. Owners may contact Rockport customer service at 1-888-711-1600, Glaval customer service at 1-800-445-2825, Starcraft customer service at 1-800-348-7440, and Elkhart customer service at 1-866- 478-7652. Forest River's number for this recall is 51-0752.
Report filed by Forest River, Inc.. Manufacturer campaign number 51-0752. Owner notification date in the NHTSA record: 27 Jun 2018.
18V136000Received 28 Feb 2018. 65 units.
Exterior Lighting / Hazard Flashing Warning Lights
Defect, in the NHTSA record
Forest River, Inc. (Forest River) is recalling certain 2018 Glaval Bus Commute transit buses built on a 2018 Ford Transit van chassis. The hazard lights on these vehicles may not illuminate or flash when the ignition is turned off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
If the hazard lights do not function when the ignition is off, the stopped vehicle may have reduced visibility, increasing the risk of a crash.
Remedy, in the NHTSA record
Forest River will notify owners, and dealers will wire the hazard warning signal flashers into their programmable relay power centers, free of charge. The recall began on March 2, 2018. Owners may contact Forest River customer service at 1-574-343-5111. Forest River's number for this recall is 35-0649.
Report filed by Forest River, Inc.. Manufacturer campaign number 35-0649. Owner notification date in the NHTSA record: 2 Mar 2018.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

20173
20186
20192
20211
20221

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2018 Glaval Bus CommuteThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2018 Glaval Bus Commute: recalls and complaints. https://recallregister.com/vehicle/glaval-bus/commute/2018/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 15 May 2019
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Forest River, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2018 Glaval Bus Commute?: 3,501 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Glaval Bus Commute have for all model years?: NHTSA lists 8 recall campaigns for the Glaval Bus Commute, model years 2017 to 2022. 6 of them name the 2018 model year.
Is an NHTSA investigation of the 2018 Glaval Bus Commute open?: The NHTSA investigation file has no investigation that names this model year.