2021 Freightliner Sprinter 1500: recalls and complaints

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

• 23V87500021 Dec 2023Structure / Critical Fasteners
• 23V87600021 Dec 2023Structure / Critical Fasteners
• 23V8060001 Dec 2023Structure / Body
• 23V44400026 Jun 2023Fuel System, Gasoline / Delivery / Fuel Pump
• 23V20400024 Mar 2023Electrical System / Instrument Cluster/Panel
• 22V79600021 Oct 2022Power Train / Automatic Transmission / Internal / Park Pawl
• 22V36000020 May 2022Communication / Auto Crash Notification
• 22V28100027 Apr 2022Back Over Prevention / Display Function
• 21V9330001 Dec 2021Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, and Fittings
• 21V5130007 Jul 2021Seat Belts / Rear/Other / Retractor
• 21V4110002 Jun 2021Electrical System / Software
• 21V4100002 Jun 2021Air Bags / Passenger Side Frontal / Cushion

1. 23V875000Received 21 Dec 2023. 3,739 units.

   Structure / Critical Fasteners

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

   Consequence, in the NHTSA record

   Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

   Remedy, in the NHTSA record

   Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3ROHRAH. Owner notification date in the NHTSA record: 4 Mar 2024.

2. 23V876000Received 21 Dec 2023. 387 units.

   Structure / Critical Fasteners

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

   Consequence, in the NHTSA record

   A detached partition wall can increase the risk of injury.

   Remedy, in the NHTSA record

   Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3TREWAN. Owner notification date in the NHTSA record: 31 Jan 2024.

3. 23V806000Received 1 Dec 2023. 131 units.

   Structure / Body

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

   Consequence, in the NHTSA record

   An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

   Remedy, in the NHTSA record

   Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3LACKHA. Owner notification date in the NHTSA record: 4 Nov 2024.

4. 23V444000Received 26 Jun 2023. 20,500 units.

   Fuel System, Gasoline / Delivery / Fuel Pump

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

   Consequence, in the NHTSA record

   A loss of drive power can increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number 4790205. Owner notification date in the NHTSA record: 1 Nov 2023.

5. 23V204000Received 24 Mar 2023. 6,857 units.

   Electrical System / Instrument Cluster/Panel

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

   Consequence, in the NHTSA record

   A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3KOMBAUS. Owner notification date in the NHTSA record: 5 May 2023.

6. 22V796000Received 21 Oct 2022. 124,305 units.

   Power Train / Automatic Transmission / Internal / Park Pawl

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

   Consequence, in the NHTSA record

   Vehicle rollaway increases the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number 22V2790611,2,3. Owner notification date in the NHTSA record: 10 Feb 2023.

7. 22V360000Received 20 May 2022. 19,937 units.

   Communication / Auto Crash Notification

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2SIMKOM/VS3SIMKOM. Owner notification date in the NHTSA record: 13 Oct 2022.

8. 22V281000Received 27 Apr 2022. 12,086 units.

   Back Over Prevention / Display Function

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

   Consequence, in the NHTSA record

   An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3KOMRUE. Owner notification date in the NHTSA record: 20 Jul 2022.

9. 21V933000Received 1 Dec 2021. 98 units.

   Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, and Fittings

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.

   Consequence, in the NHTSA record

   A damaged brake hose may leak brake fluid, extending the distance needed to stop the vehicle and increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect the condition and clearance of the brake hose, modify the fender liner trim, and replace the brake hose as necessary, free of charge. Owner notification letters were mailed on March 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAURAVE.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3BAURAVE. Owner notification date in the NHTSA record: 4 Mar 2022.

10. 21V513000Received 7 Jul 2021. 1,514 units.

    Seat Belts / Rear/Other / Retractor

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Consequence, in the NHTSA record

    An unsecured child restraint system can increase the risk of injury during a crash.

    Remedy, in the NHTSA record

    Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2/VS3 KISIGUR. Owner notification date in the NHTSA record: 21 Dec 2021.

11. 21V411000Received 2 Jun 2021. 33,437 units.

    Electrical System / Software

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence, in the NHTSA record

    A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

    Remedy, in the NHTSA record

    The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3UXPOBOX. Owner notification date in the NHTSA record: 17 Aug 2021.

12. 21V410000Received 2 Jun 2021. 4,078 units.

    Air Bags / Passenger Side Frontal / Cushion

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

    Consequence, in the NHTSA record

    Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

    Remedy, in the NHTSA record

    Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3DREHSEL. Owner notification date in the NHTSA record: 11 Aug 2021.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20151
2. 20161
3. 20171
4. 20186
5. 201934
6. 202017
7. 202112
8. 20221

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Freightliner Sprinter 1500: all model years
• Freightliner: 77 model lines

Follow by RSS:Freightliner recallsVehicle recalls

• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2021 Freightliner Sprinter 1500The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2021 Freightliner Sprinter 1500?

227,069 units in 12 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Freightliner Sprinter 1500 have for all model years?

NHTSA lists 39 recall campaigns for the Freightliner Sprinter 1500, model years 2015 to 2022. 12 of them name the 2021 model year.

Is an NHTSA investigation of the 2021 Freightliner Sprinter 1500 open?

The NHTSA investigation file has no investigation that names this model year.