2020 Entegra Reatta: recalls and complaints

NHTSA lists 6 recall campaigns for the 2020 Entegra Reatta. The newest campaign is 21V886000. NHTSA received the report on 16 Nov 2021. The NHTSA record gives the component Suspension / Rear. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 21V886000, in the NHTSA record

Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 2,758 units in total.

21V88600016 Nov 2021Suspension / Rear
21V76900029 Sep 2021Electrical System / Instrument Cluster/Panel
21V52900013 Jul 2021Equipment / Recreational Vehicle/Trailer
20V5470009 Sep 2020Electrical System
19V62600028 Aug 2019Steering / Hydraulic Power Assist / Pump
19V1780006 Mar 2019Trailer Hitches

21V886000Received 16 Nov 2021. 625 units.
Suspension / Rear
Defect, in the NHTSA record
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
Consequence, in the NHTSA record
Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
Remedy, in the NHTSA record
Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Report filed by Jayco, Inc.. Owner notification date in the NHTSA record: 14 Jan 2022.
21V769000Received 29 Sep 2021. 994 units.
Electrical System / Instrument Cluster/Panel
Defect, in the NHTSA record
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Consequence, in the NHTSA record
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Report filed by Jayco, Inc.. Owner notification date in the NHTSA record: 22 Oct 2021.
21V529000Received 13 Jul 2021. 833 units.
Equipment / Recreational Vehicle/Trailer
Defect, in the NHTSA record
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence, in the NHTSA record
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy, in the NHTSA record
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Report filed by Jayco, Inc.. Manufacturer campaign number 9903569. Owner notification date in the NHTSA record: 31 Aug 2021.
20V547000Received 9 Sep 2020. 166 units.
Electrical System
Defect, in the NHTSA record
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.
Consequence, in the NHTSA record
A damaged circuit board could increase the risk of a fire.
Remedy, in the NHTSA record
Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.
Report filed by Jayco, Inc.. Manufacturer campaign number 9903518. Owner notification date in the NHTSA record: 13 Oct 2020.
19V626000Received 28 Aug 2019. 101 units.
Steering / Hydraulic Power Assist / Pump
Defect, in the NHTSA record
Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Consequence, in the NHTSA record
A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Remedy, in the NHTSA record
Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.
Report filed by Entegra Coach. Manufacturer campaign number 9901434. Owner notification date in the NHTSA record: 23 Sep 2019.
19V178000Received 6 Mar 2019. 39 units.
Trailer Hitches
Defect, in the NHTSA record
Entegra Coach (Entegra) is recalling certain 2019-2020 Entegra Reatta motorhomes. While the motorhome was being delivered, the tow hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.
Consequence, in the NHTSA record
The damaged hitch may result in the towed vehicle separating from the motorhome, increasing the risk of a crash.
Remedy, in the NHTSA record
Entegra has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Entegra's customer service at 1-800-517-9137. Entegra's number for this recall is 9903429.
Report filed by Entegra Coach. Manufacturer campaign number 9903429. Owner notification date in the NHTSA record: 15 Mar 2019.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2020 Entegra ReattaThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2020 Entegra Reatta: recalls and complaints. https://recallregister.com/vehicle/entegra/reatta/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Jayco, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Entegra Reatta?: 2,758 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Entegra Reatta have for all model years?: NHTSA lists 13 recall campaigns for the Entegra Reatta, model years 2019 to 2025. 6 of them name the 2020 model year.
Is an NHTSA investigation of the 2020 Entegra Reatta open?: The NHTSA investigation file has no investigation that names this model year.