2020 Entegra Reatta XL: recalls and complaints

NHTSA lists 5 recall campaigns for the 2020 Entegra Reatta XL. The newest campaign is 24V061000. NHTSA received the report on 1 Feb 2024. The NHTSA record gives the component Seats. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V061000, in the NHTSA record

Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 3,217 units in total.

24V0610001 Feb 2024Seats
21V88600016 Nov 2021Suspension / Rear
21V76900029 Sep 2021Electrical System / Instrument Cluster/Panel
21V59100030 Jul 2021Fuel System, Diesel / Fuel Injection System / Fuel Rail
20V5470009 Sep 2020Electrical System

24V061000Received 1 Feb 2024. 148 units.
Seats
Defect, in the NHTSA record
Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
Consequence, in the NHTSA record
A loose or detached seat assembly increases the risk of injury.
Remedy, in the NHTSA record
Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Report filed by Jayco, Inc.. Manufacturer campaign number 9903602. Owner notification date in the NHTSA record: 11 Mar 2024.
21V886000Received 16 Nov 2021. 625 units.
Suspension / Rear
Defect, in the NHTSA record
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
Consequence, in the NHTSA record
Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
Remedy, in the NHTSA record
Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Report filed by Jayco, Inc.. Owner notification date in the NHTSA record: 14 Jan 2022.
21V769000Received 29 Sep 2021. 994 units.
Electrical System / Instrument Cluster/Panel
Defect, in the NHTSA record
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Consequence, in the NHTSA record
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Report filed by Jayco, Inc.. Owner notification date in the NHTSA record: 22 Oct 2021.
21V591000Received 30 Jul 2021. 1,284 units.
Fuel System, Diesel / Fuel Injection System / Fuel Rail
Defect, in the NHTSA record
Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy, in the NHTSA record
Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at 1-800-517-9137.
Report filed by Entegra Coach. Owner notification date in the NHTSA record: 3 Sep 2021.
20V547000Received 9 Sep 2020. 166 units.
Electrical System
Defect, in the NHTSA record
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.
Consequence, in the NHTSA record
A damaged circuit board could increase the risk of a fire.
Remedy, in the NHTSA record
Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903518.
Report filed by Jayco, Inc.. Manufacturer campaign number 9903518. Owner notification date in the NHTSA record: 13 Oct 2020.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2020 Entegra Reatta XLThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2020 Entegra Reatta XL: recalls and complaints. https://recallregister.com/vehicle/entegra/reatta-xl/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Jayco, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Entegra Reatta XL?: 3,217 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Entegra Reatta XL have for all model years?: NHTSA lists 13 recall campaigns for the Entegra Reatta XL, model years 2018 to 2025. 5 of them name the 2020 model year.
Is an NHTSA investigation of the 2020 Entegra Reatta XL open?: The NHTSA investigation file has no investigation that names this model year.