Recall Register

2020 Custom Truck & Body Works Ford F-550: recalls and complaints

NHTSA lists 3 recall campaigns for the 2020 Custom Truck & Body Works Ford F-550. The newest campaign is 25V329000. NHTSA received the report on 2 Jun 2025. The NHTSA record gives the component Electrical System / Wiring. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V329000, in the NHTSA record

Custom Truck will work with Weldon to update the firmware, free of charge. All vehicles were repaired. Owners may contact Custom Truck customer service at 1-888-712-2963 or Weldon Division of Akron Brass customer service at 1-800-228-1161.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

3 campaigns, newest first. 994 units in total.

  1. 25V329000Received . 3 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Custom Truck and Body Works (Custom Truck) is recalling certain 2020 Ford F-550 vehicles equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
    Consequence, in the NHTSA record
    Overloaded electrical circuits can overheat, increasing the risk of fire.
    Remedy, in the NHTSA record
    Custom Truck will work with Weldon to update the firmware, free of charge. All vehicles were repaired. Owners may contact Custom Truck customer service at 1-888-712-2963 or Weldon Division of Akron Brass customer service at 1-800-228-1161.

    Report filed by Custom Truck And Body Works. Manufacturer campaign number 24V347.

  2. 24V347000Received . 1 unit.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
    Consequence, in the NHTSA record
    Overloaded electrical circuits can overheat, increasing the risk of fire.
    Remedy, in the NHTSA record
    Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.

    Report filed by Custom Truck And Body Works. Owner notification date in the NHTSA record: .

  3. 21V408000Received . 990 units.

    Electrical System / Instrument Cluster/Panel

    Defect, in the NHTSA record
    Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
    Consequence, in the NHTSA record
    If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
    Remedy, in the NHTSA record
    Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.

    Report filed by Custom Truck And Body Works. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20161
  2. 20203

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2020 Custom Truck & Body Works Ford F-550: recalls and complaints. https://recallregister.com/vehicle/custom-truck-body-works/ford-f-550/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Custom Truck And Body Works

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Custom Truck & Body Works Ford F-550?
994 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Custom Truck & Body Works Ford F-550 have for all model years?
NHTSA lists 4 recall campaigns for the Custom Truck & Body Works Ford F-550, model years 2016 to 2020. 3 of them name the 2020 model year.
Is an NHTSA investigation of the 2020 Custom Truck & Body Works Ford F-550 open?
The NHTSA investigation file has no investigation that names this model year.