Recall Register

2013 Coach and Equipment Phoenix: recalls and complaints

NHTSA lists 4 recall campaigns for the 2013 Coach and Equipment Phoenix. The newest campaign is 18V611000. NHTSA received the report on 11 Sep 2018. The NHTSA record gives the component Equipment Adaptive/Mobility. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 18V611000, in the NHTSA record

Coach and Equipment has notified owners, and Ricon servicing dealers will replace the input cam, free of charge. The recall began September 27, 2018. Owners may contact Coach and Equipment customer service at 1-800-724-8464 or Ricon customer service at 1-800-322-2884 or by emailing the Ricon at Admin18E044@wabtec.com.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 4,216 units in total.

  • 18V611000Equipment Adaptive/Mobility
  • 15V773000Equipment Adaptive/Mobility
  • 14V612000Equipment Adaptive/Mobility
  • 14V228000Equipment Adaptive/Mobility

  1. 18V611000Received . 121 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2013-2014 Coach and Equipment Condor LT, 2013-2017 Phoenix and Metro Lite and 2015 Pegasus transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
    Consequence, in the NHTSA record
    If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
    Remedy, in the NHTSA record
    Coach and Equipment has notified owners, and Ricon servicing dealers will replace the input cam, free of charge. The recall began September 27, 2018. Owners may contact Coach and Equipment customer service at 1-800-724-8464 or Ricon customer service at 1-800-322-2884 or by emailing the Ricon at Admin18E044@wabtec.com.

    Report filed by Coach and Equipment Mfg Corp.. Owner notification date in the NHTSA record: .

  2. 15V773000Received . 2,029 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Coach & Equipment Mfg Corp. (Coach & Equipment) is recalling certain model year 2006-2014 Alley Cat, Condor LT, Metro Lite, Pegasus, and Phoenix transit buses manufactured January 1, 2006, to September 18, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
    Remedy, in the NHTSA record
    Coach and Equipment will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 18, 2015. Owners may contact Coach & Equipment customer service at 1-800-724-8464, or Ricon Customer Service at 1-800-322-2884. Coach & Equipment's number for this recall is 15E-068. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

    Report filed by Coach and Equipment Mfg Corp.. Manufacturer campaign number 15E-068. Owner notification date in the NHTSA record: .

  3. 14V612000Received . 2,029 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain model year 2006-2014 Phoenix, Metro Lite, Pegasus, Condor LT, and Alley Cat transit buses manufactured January 1, 2006, to September 18, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
    Remedy, in the NHTSA record
    Coach and Equipment will notify owners to contact Ricon Corporation who will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 27, 2014. Owners may contact Coach and Equipment customer service at 1-800-724-8464 or Ricon customer service at 1-800-322-2884.

    Report filed by Coach and Equipment Mfg Corp.. Owner notification date in the NHTSA record: .

  4. 14V228000Received . 37 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain model year 2013 Metro Lite transit buses manufactured May 2013 through June 2013 and Phoenix transit buses manufactured March 2013 through April 2013 and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
    Consequence, in the NHTSA record
    If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
    Remedy, in the NHTSA record
    Coach and Equipment will notify owners, and Ricon will send the owner a supplemental cover kit and instructions free of charge. The recall is expected to begin in June 2014. Owners may contact Coach and Equipment customer service at 1-315-536-2321 or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.

    Report filed by Coach and Equipment Mfg Corp.. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20041
  2. 20054
  3. 20067
  4. 20076
  5. 20082
  6. 20092
  7. 20102
  8. 20112
  9. 20122
  10. 20134
  11. 20144
  12. 20153
  13. 20163
  14. 20173
  15. 20182
  16. 20192
  17. 20202
  18. 20211
  19. 20221
  20. 20231
  21. 20243
  22. 20254
  23. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2013 Coach and Equipment Phoenix: recalls and complaints. https://recallregister.com/vehicle/coach-and-equipment/phoenix/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Coach and Equipment Mfg Corp.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2013 Coach and Equipment Phoenix?
4,216 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Coach and Equipment Phoenix have for all model years?
NHTSA lists 20 recall campaigns for the Coach and Equipment Phoenix, model years 2004 to 2026. 4 of them name the 2013 model year.
Is an NHTSA investigation of the 2013 Coach and Equipment Phoenix open?
The NHTSA investigation file has no investigation that names this model year.