2014 Cadillac Escalade ESV: recalls and complaints

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1. 21V054000Received 5 Feb 2021. 1,778,128 units.

   Air Bags / Frontal / Passenger Side / Inflator Module

   Defect, in the NHTSA record

   General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

   Consequence, in the NHTSA record

   An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

   Report filed by General Motors, LLC. Manufacturer campaign number N212328800. Owner notification date in the NHTSA record: 11 May 2021.

2. 14V614000Received 1 Oct 2014. 106,307 units.

   Electrical System

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

   Consequence, in the NHTSA record

   If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

   Report filed by General Motors LLC. Manufacturer campaign number 14515. Owner notification date in the NHTSA record: 26 Dec 2014.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20031
2. 20041
3. 20051
4. 20061
5. 20074
6. 20084
7. 20095
8. 20103
9. 20115
10. 20123
11. 20134
12. 20142
13. 20156
14. 20163
15. 20171
16. 20181
17. 20191
18. 20202
19. 202110
20. 20224
21. 20234
22. 20242
23. 20251
24. 20263

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Cadillac Escalade ESV: all model years
• Cadillac: 37 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2014 Cadillac Escalade ESVThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2014 Cadillac Escalade ESV?

1,884,435 units in 2 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Cadillac Escalade ESV have for all model years?

NHTSA lists 42 recall campaigns for the Cadillac Escalade ESV, model years 2003 to 2026. 2 of them name the 2014 model year.

Is an NHTSA investigation of the 2014 Cadillac Escalade ESV open?

1 investigation has no closing date in the NHTSA file, of 1 that name this model year.