Recall Register

Carlisle FoodService Recalls Melamine Mugs Due to Burn Hazard

CPSC recall 12120. Recall date: . Last publish date of the CPSC notice: .

Hazard, in the words of CPSC

The cups and mugs can break when exposed to hot liquids, posing a burn hazard to consumers.

Remedy, in the words of CPSC

Consumers should stop using the mugs immediately and return them to Carlisle for credit toward a future purchase of Carlisle FoodService Products merchandise. Carlisle will provide instructions for free return shipping.

CPSC recall 12120 has the recall date 28 Feb 2012. The notice names the firm Carlisle FoodService Products. The recall has about 111,000 units. The median CPSC recall of 2012 has 7,800 units. This register puts the recall under the hazard Burn. CPSC gives the product type Mugs.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 12120: incidents, units, products and firms
Incidents and injuries
Carlisle has received three reports of cups and mugs breaking. No injuries were reported.
Units111,000
Remedy optionsReplace
Description
The nine models of Carlisle cups and mugs were sold in a variety of sizes from 7 to 16 oz., and in the following colors: white, green, red, brown, black, ocean blue, sand, honey yellow, bone and sunset orange. They are approximately 2 to 3 inches tall and are made of melamine. The name "Carlisle OKC, OK" and model number are imprinted on the bottom, along with "Made in China" and "NSF." Some may also include the model name and size, ex. "Durus 7 oz cup." Cups and mugs included in this recall are: Name Size Model Number Sierrus™ Mug 7.8 oz Model # 33056 Durus® Challenge Cup 7.8 oz Model # 43056 Dallas Ware® Stacking Cup 7 oz Model # 43546 Dayton™ Stacking Cup 7 oz Model # 43870 Kingline™ Ovide Cup 7 oz Model # KL300 Kingline™ Stacking Cup 7 oz Model # KL111 Melamine Stackable Mug 8 oz Model # 4510 Cappuccino Mug 12 oz Model # 4812 Cappuccino Mug 16 oz Model # 4816
ProductFood service beverage cups and mugs, About 111,000, Mugs
Sold atNationally through distributor outlets and online, including food service companies, broadliners and equipment supply distributors. The mugs were sold between January 2011 and January 2012 for between $4 and $10 each.
ImporterCarlisle FoodService Products
Made inChina

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
111,000Median of 2012: 7,800
CPSC recalls of 2012
310
Recalls of 2012 with one of the same hazards
16%
Recalls of 2012 in the category Mugs
1%
Recalls on the register that name Carlisle FoodService Products
1

Official channels

Cite this page

Recall Register. CPSC recall 12120. https://recallregister.com/product/993-carlisle-foodservice-recalls-melamine-mugs-due-to-burn-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 12120 report injuries?
The CPSC notice says: Carlisle has received three reports of cups and mugs breaking. No injuries were reported.
Where was the product sold?
The CPSC notice says: Nationally through distributor outlets and online, including food service companies, broadliners and equipment supply distributors. The mugs were sold between January 2011 and January 2012 for between $4 and $10 each.
Which remedy options does CPSC list for recall 12120?
CPSC lists 1 remedy option: Replace
How many units are in CPSC recall 12120?
The CPSC notice gives this number: About 111,000