Johnson Health Tech North America Expands Recall of Matrix T1 and T3 Commercial Treadmills Due to Fire Hazard (Recall Alert)
CPSC recall 24743. Recall date: .
Hazard, in the words of CPSC
The power cord can become loose from the treadmill's power socket, posing a fire hazard.
Remedy, in the words of CPSC
Exercise facilities should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If the bracket is not already installed, facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket or to order a power cord bracket for self-installation. Johnson Health Tech North America is contacting all known purchasers directly.
CPSC recall 24743 has the recall date 11 Apr 2024. The notice names the firm Johnson Health Tech North America. The recall has about 9,700 units. The median CPSC recall of 2024 has 8,640 units. This register puts the recall under the hazard Fire.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Matrix Fitness has received one report of a fire in a fitness facility since the last recall, in addition to the 58 reported in the January 2022 recall, of the treadmill's power cord and socket sparking, smoking, and/or melting, including seven reports of fire; two resulting in property damage. No injuries have been reported. |
|---|---|
| Units | 9,700 |
| Remedy options | Repair |
| Description | This recall involves the Matrix Fitness T1xe, T3x, and T3xm treadmills. The treadmill has a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console, and a straight power cord with no power cord bracket. Matrix is printed on the treadmill console masts. The model name and the serial number are located on the connecting bar at the bottom of the machine near the power socket. The serial number is composed of the letters TM, a three-digit model number, the manufacture date in YY/MM format followed by a five-digit serial. The recalled treadmills were manufactured from March 2018 through January 2024. MODEL NAME MODEL NUMBER SERIAL NUMBER T1xe TM522 TM5221803xxxxx T3x TM523 TM5231906xxxxx T3xm TM725 TM7251902xxxxx |
| Product | Matrix T1 and T3 Series Commercial Treadmills, About 9,700 (About 19,900 were previously recalled in January 2022) |
| Sold at | Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide from March 2018 through January 2024 for between $3,400 and $8,900. |
| Importer | Johnson Health Tech North America Inc |
| Made in | China, Taiwan |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 9,700Median of 2024: 8,640
- CPSC recalls of 2024
- 305
- Recalls of 2024 with one of the same hazards
- 27%
- Recalls on the register that name Johnson Health Tech North America
- 8
Other recalls of the firm
Official channels
- CPSC recall notice 24743The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 24743. https://recallregister.com/product/9925-johnson-health-tech-north-america-expands-recall-of-matrix-t1-and-t3-c/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 24743 report injuries?
- The CPSC notice says:
Matrix Fitness has received one report of a fire in a fitness facility since the last recall, in addition to the 58 reported in the January 2022 recall, of the treadmill's power cord and socket sparking, smoking, and/or melting, including seven reports of fire; two resulting in property damage. No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide from March 2018 through January 2024 for between $3,400 and $8,900.
- Which remedy options does CPSC list for recall 24743?
- CPSC lists 1 remedy option:
Repair
- How many units are in CPSC recall 24743?
- The CPSC notice gives this number:
About 9,700 (About 19,900 were previously recalled in January 2022)