Dynabook Americas Recalls 15.5 Million Toshiba Laptop AC Adapters Due to Burn and Fire Hazards
CPSC recall 24122. Recall date: .
Hazard, in the words of CPSC
The laptop AC adapters can overheat and spark, posing burn and fire hazards.
Remedy, in the words of CPSC
Consumers should immediately stop using the recalled AC adapters and contact Dynabook Americas for a free replacement AC adapter. Visit https://support.dynabook.com/axx2024 to identify if the AC adapter is part of the recall and for instructions on how to order a replacement. Consumers need to submit a photo of their AC adapter with the power cord cut and certify proper disposal to dba-acadapter2024@dynabook.com to receive a free replacement.
CPSC recall 24122 has the recall date 21 Feb 2024. The notice names the firm Dynabook Americas Inc., of Irvine, California (importer at the time of sale was Toshiba America Information Systems, Inc.). The recall has about 15,500,000 units. The median CPSC recall of 2024 has 8,640 units. This register puts the recall under 3 hazards. The first is Fire.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received 679 reports of the recalled AC adapters overheating or catching on fire, melting, and burning. This includes 43 reports of minor burn injuries. |
|---|---|
| Units | 15,500,000 |
| Remedy options | Replace |
| Description | This recall involves AC adapters sold with Toshiba brand personal laptop computers as well as sold separately. They have date codes between April 2008 through December 2012 in either a year month, date format, i.e. April 2008 is 0804, or year week, date format, i.e. week 15 of 2008 is 0815. The AC adapters are black and have the following model numbers and serial numbers and date codes printed on the AC adapter rating label. Brand Name Model Name /Number Serial Number format with embedded date code Date Code Toshiba G71C0009S110 T**0815********** ~ T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) 0815 - 1253 G71C0009S111 0815 - 1253 G71C0009S112 0815 - 1253 G71C0009S113 0815 - 1253 G71C0009S114 0815 - 1253 G71C0009S115 0815 - 1253 G71C0009S210 0815 - 1253 G71C0009S212 0815 - 1253 G71C0009S214 0815 - 1253 G71C0009S410 0815 - 1253 G71C0009S411 0815 - 1253 G71C0009S412 0815 - 1253 G71C0009S413 0815 - 1253 G71C0009S414 0815 - 1253 G71C0009S415 0815 - 1253 G71C0009T110 T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) 0815 - 1253 G71C0009T111 0815 - 1253 G71C0009T112 0815 - 1253 G71C0009T113 0815 - 1253 G71C0009T114 0815 - 1253 G71C0009T115 0815 -… |
| Product | Toshiba Laptop AC Adapters, About 15.5 million (In addition, about 1.3 million were sold in Canada) |
| Sold at | Various stores nationwide and Toshiba.com from April 2008 through April 2014 with Toshiba brand laptop computers, or separately for between $25 and $75. |
| Importer | Dynabook Americas Inc., of Irvine, California (importer at the time of sale was Toshiba America Information Systems, Inc.) |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 15,500,000Median of 2024: 8,640
- CPSC recalls of 2024
- 305
- Recalls of 2024 with one of the same hazards
- 40%
- Recalls on the register that name Dynabook Americas Inc., of Irvine, California (importer at the time of sale was Toshiba America Information Systems, Inc.)
- 1
Official channels
- CPSC recall notice 24122The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 24122. https://recallregister.com/product/9857-dynabook-americas-recalls-15-5-million-toshiba-laptop-ac-adapters-due/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 24122 report injuries?
- The CPSC notice says:
The firm has received 679 reports of the recalled AC adapters overheating or catching on fire, melting, and burning. This includes 43 reports of minor burn injuries.
- Where was the product sold?
- The CPSC notice says:
Various stores nationwide and Toshiba.com from April 2008 through April 2014 with Toshiba brand laptop computers, or separately for between $25 and $75.
- Which remedy options does CPSC list for recall 24122?
- CPSC lists 1 remedy option:
Replace
- How many units are in CPSC recall 24122?
- The CPSC notice gives this number:
About 15.5 million (In addition, about 1.3 million were sold in Canada)