Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert)
CPSC recall 24732. Recall date: .
Hazard, in the words of CPSC
The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
Remedy, in the words of CPSC
Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
CPSC recall 24732 has the recall date 21 Dec 2023. The notice names the firm Pella. The recall has about 12,000 units. The median CPSC recall of 2023 has 7,250 units. This register puts the recall under the hazard Fall.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received one report of a window sash detaching from the frame and falling. No injuries have been reported. |
|---|---|
| Units | 12,000 |
| Remedy options | Repair |
| Description | This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com. |
| Product | Pella Architect Series Casement Windows, About 12,000 (In addition, about 305 were sold in Canada and about 10 were sold in Mexico) |
| Sold at | Authorized distributors nationwide, including Pella Window and Door stores, Lowe's, ABC Supply, Allied Building Products, Builders First Source, Builders Supply Co, Inc., Hammond Lumber Company, McCoy's Building Supply, National Lumber, and The Carter Companies stores nationwide from January 2021… |
| Manufacturer | Pella Corporation |
| Made in | United States |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 12,000Median of 2023: 7,250
- CPSC recalls of 2023
- 324
- Recalls of 2023 with one of the same hazards
- 14%
- Recalls on the register that name Pella
- 3
Other recalls of the firm
| Date | Recall |
|---|---|
| 6 Feb 2025 | Pella Recalls Sliding Patio Doors and Windows Due to Battery Ingestion Hazard; Violation of Reese's Law Federal Safety Regulations for Consumer Products with Button Cell Batteries |
| 25 Aug 2009 | Pella Recalls Casement Windows Due to Impact Hazard |
Official channels
- CPSC recall notice 24732The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 24732. https://recallregister.com/product/9810-pella-recalls-casement-windows-due-to-injury-hazard-recall-alert/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 24732 report injuries?
- The CPSC notice says:
The firm has received one report of a window sash detaching from the frame and falling. No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
Authorized distributors nationwide, including Pella Window and Door stores, Lowe's, ABC Supply, Allied Building Products, Builders First Source, Builders Supply Co, Inc., Hammond Lumber Company, McCoy's Building Supply, National Lumber, and The Carter Companies stores nationwide from January 2021…
- Which remedy options does CPSC list for recall 24732?
- CPSC lists 1 remedy option:
Repair
- How many units are in CPSC recall 24732?
- The CPSC notice gives this number:
About 12,000 (In addition, about 305 were sold in Canada and about 10 were sold in Mexico)