DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard
CPSC recall 24065. Recall date: .
Hazard, in the words of CPSC
The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.
Remedy, in the words of CPSC
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
CPSC recall 24065 has the recall date 21 Dec 2023. The notice names the firm DGL Group. The recall has about 25,000 units. The median CPSC recall of 2023 has 7,250 units. This register puts the recall under 2 hazards. The first is Fire.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage. |
|---|---|
| Units | 25,000 |
| Remedy options | Replace |
| Description | This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard. |
| Product | Hover-1 Helix hoverboards (Camouflage and Galaxy colors only), About 25,000 |
| Sold at | Online at www.walmart.com and www.amazon.com from September 2020 through December 2021 for between about $170 and $200. |
| Importer | DGL Group Ltd., of Edison, New Jersey |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 25,000Median of 2023: 7,250
- CPSC recalls of 2023
- 324
- Recalls of 2023 with one of the same hazards
- 24%
- Recalls on the register that name DGL Group
- 4
Other recalls of the firm
| Date | Recall |
|---|---|
| 25 Jul 2024 | DGL Group Recalls Hover-1 Dynamo E-Scooters Due to Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com |
| 19 May 2022 | DGL Group Recalls Hover-1 Superfly Hoverboards Due to Fall and Injury Hazards |
| 29 Apr 2014 | DGL Group Recalls Vibe USB Mobile Power Bars Due to Fire Hazard; Sold Exclusively at Five Below |
Official channels
- CPSC recall notice 24065The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 24065. https://recallregister.com/product/9806-dgl-group-recalls-hover-1-helix-hoverboards-due-to-fire-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 24065 report injuries?
- The CPSC notice says:
DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.
- Where was the product sold?
- The CPSC notice says:
Online at www.walmart.com and www.amazon.com from September 2020 through December 2021 for between about $170 and $200.
- Which remedy options does CPSC list for recall 24065?
- CPSC lists 1 remedy option:
Replace
- How many units are in CPSC recall 24065?
- The CPSC notice gives this number:
About 25,000