Recall Register

Polaris Recalls Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK KHAOS Snowmobiles Due to Injury Hazard (Recall Alert)

CPSC recall 24720. Recall date: .

Hazard, in the words of CPSC

The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch guard kit and receive an owner's manual addendum. Polaris is notifying all dealers and registered owners directly.

CPSC recall 24720 has the recall date 30 Nov 2023. The notice names the firm Polaris Industries. The recall has about 2,200 units. The median CPSC recall of 2023 has 7,250 units.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 24720: incidents, units, products and firms
Incidents and injuries
The firm has received 91 reports of clutch failure, including nine reports where the clutch components separated from the unit. No injuries have been reported.
Units2,200
Remedy optionsRepair
Description
This recall involves Polaris Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and model number are located on the right side of the vehicle's frame.
ProductModel Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS Snowmobiles, About 2,200 (In addition, about 1,000 were sold in Canada)
Sold atAuthorized Polaris dealers nationwide from January 2022 through April 2023 for between $18,500 and $19,900.
ManufacturerPolaris Industries Inc
Made inUnited States

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
2,200Median of 2023: 7,250
CPSC recalls of 2023
324
Recalls of 2023 with one of the same hazards
5%
Recalls on the register that name Polaris Industries
111

Other recalls of the firm

Other CPSC recalls that name Polaris Industries
DateRecall
30 Oct 2025Polaris Industries Recalls Model Year 2025-2026 Ranger XP 1000 NorthStar and Ranger Crew XP 1000 NorthStar Recreational Off-Road Vehicles (ROVs) Due to Risk of Serious Injury from Fire Hazard
18 Jun 2025Polaris Recalls Ranger XP Kinetic and Pro XD Kinetic Recreational Off-Highway Vehicles (ROVs) Due to Fire Hazard
15 May 2025Polaris Industries Recalls Ranger XP 1000 NorthStar and Ranger XP 1000 NorthStar Crew Recreational Off-Road Vehicles Due to Injury Hazard
3 Apr 2025Polaris Industries Recalls RZR Pro R and Pro R 4 Recreational Off-Road Vehicles (ROVs) Due to Injury Hazard
16 Jan 2025Polaris Industries Recalls Model Year 2024-2025 Ranger XD 1500 and Crew XD 1500 Recreational Off-Road Vehicles (ROVs) Due to Injury and Crash Hazards
5 Dec 2024Polaris Recalls RZR XP 1000 and XP 4 1000 Recreational Off-Road Vehicles (ROVs) Due to Fire Hazard (Recall Alert)
5 Dec 2024Polaris Recalls Ranger Recreational Off-Road Vehicles and ProXD and Bobcat Utility Task Vehicles Due to Injury Hazard (Recall Alert)
31 Oct 2024Polaris Industries Recalls Ranger XP Kinetic Recreational Off-Road Vehicles (ROVs) Due to Fire and Crash Hazards
19 Sep 2024Polaris Industries Recalls Ranger XD 1500 Recreational Off-Road Vehicles (ROVs) with Winches Due to Fire Hazard
19 Sep 2024Polaris Recalls Sportsman All-Terrain Vehicles Due to Fire Hazard
2 May 2024Polaris Recalls Prostar S4 Titan Adventure Snowmobiles Due to Fire Hazard
28 Mar 2024Polaris Recalls Snowmobiles Equipped with PATRIOT BOOST Engines Due to Fire Hazard (Recall Alert)

Polaris Industries: all 111 recalls

Official channels

Cite this page

Recall Register. CPSC recall 24720. https://recallregister.com/product/9774-polaris-recalls-patriot-9r-matryx-pro-rmk-and-patriot-9r-matryx-rmk-kh/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 24720 report injuries?
The CPSC notice says: The firm has received 91 reports of clutch failure, including nine reports where the clutch components separated from the unit. No injuries have been reported.
Where was the product sold?
The CPSC notice says: Authorized Polaris dealers nationwide from January 2022 through April 2023 for between $18,500 and $19,900.
Which remedy options does CPSC list for recall 24720?
CPSC lists 1 remedy option: Repair
How many units are in CPSC recall 24720?
The CPSC notice gives this number: About 2,200 (In addition, about 1,000 were sold in Canada)