Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's
CPSC recall 24023. Recall date: .
Hazard, in the words of CPSC
The electric fireplaces can overheat, posing a fire hazard.
Remedy, in the words of CPSC
Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall.
CPSC recall 24023 has the recall date 9 Nov 2023. The notice names the firm Twin-Star International. The recall has about 14,670 units. The median CPSC recall of 2023 has 7,250 units. This register puts the recall under 2 hazards. The first is Fire.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Twin-Star and Lowe's have received 24 reports of overheating, fire or smoke incidents. These include two reports of property damage. No injuries have been reported. |
|---|---|
| Units | 14,670 |
| Remedy options | Refund |
| Description | This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. "Twin-Star International, Inc." and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel. |
| Product | Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces, About 14,670 |
| Sold at | Lowe's stores nationwide and online at Lowes.com from September 2021 through January 2023 for about $200. |
| Manufacturer | Twin-Star International Inc |
| Made in | Vietnam |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 14,670Median of 2023: 7,250
- CPSC recalls of 2023
- 324
- Recalls of 2023 with one of the same hazards
- 24%
- Recalls on the register that name Twin-Star International
- 2
Other recalls of the firm
| Date | Recall |
|---|---|
| 5 Mar 2014 | Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards |
Official channels
- CPSC recall notice 24023The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 24023. https://recallregister.com/product/9753-twin-star-international-recalls-infrared-quartz-electric-fireplaces-du/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 24023 report injuries?
- The CPSC notice says:
Twin-Star and Lowe's have received 24 reports of overheating, fire or smoke incidents. These include two reports of property damage. No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
Lowe's stores nationwide and online at Lowes.com from September 2021 through January 2023 for about $200.
- Which remedy options does CPSC list for recall 24023?
- CPSC lists 1 remedy option:
Refund
- How many units are in CPSC recall 24023?
- The CPSC notice gives this number:
About 14,670