Shimano Recalls Cranksets for Bicycles Due to Crash Hazard
CPSC recall 23294. Recall date: .
Hazard, in the words of CPSC
The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.
Remedy, in the words of CPSC
Consumers should immediately stop using the cranksets manufactured before July 1, 2019, and contact an authorized Shimano dealer to schedule a free crankset inspection. Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.
CPSC recall 23294 has the recall date 21 Sep 2023. The notice names the firm Shimano North America Bicycle. The recall has about 680,000 units. The median CPSC recall of 2023 has 7,250 units. This register puts the recall under the hazard Crash.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received 4,519 incidents of cranksets separating, and six reported injuries, including bone fractures, joint displacement and lacerations. |
|---|---|
| Units | 680,000 |
| Remedy options | Inspect, Replace |
| Description | This recall involves Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ace FC-R9100 and FC-R9100P 11-Speed Bonded Hollowtech Road Cranksets manufactured prior to July 2019 sold individually and on bicycles sold by other manufacturers such as Trek and Specialized. A crankset is the component of the bicycle that the chain and pedals attach to for pedaling. The recalled models have printed 'Ultegra' or Dura Ace' logos on the arm. The affected models are pre-July 2019 production and have the following two letter production code on backside of the crank arm where the pedals are attached: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF. |
| Product | 11-Speed Bonded Hollowtech II Road Cranksets, About 680,000 (In addition, 80,000 were sold in Canada) |
| Sold at | Bicycle stores nationwide from January 2012 through August 2023 for between $270 and $1,500. |
| Distributor | Shimano North America Bicycle Inc |
| Made in | Japan |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 680,000Median of 2023: 7,250
- CPSC recalls of 2023
- 324
- Recalls of 2023 with one of the same hazards
- 11%
- Recalls on the register that name Shimano North America Bicycle
- 1
Official channels
- CPSC recall notice 23294The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 23294. https://recallregister.com/product/9719-shimano-recalls-cranksets-for-bicycles-due-to-crash-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 23294 report injuries?
- The CPSC notice says:
The firm has received 4,519 incidents of cranksets separating, and six reported injuries, including bone fractures, joint displacement and lacerations.
- Where was the product sold?
- The CPSC notice says:
Bicycle stores nationwide from January 2012 through August 2023 for between $270 and $1,500.
- Which remedy options does CPSC list for recall 23294?
- CPSC lists 2 remedy options:
Inspect, Replace
- How many units are in CPSC recall 23294?
- The CPSC notice gives this number:
About 680,000 (In addition, 80,000 were sold in Canada)