Emporia Recalls North America Smart Plugs Due to Electric Shock Hazard
CPSC recall 23274. Recall date: .
Hazard, in the words of CPSC
The recalled smart plugs are not adequately grounded and can pose an electric shock to the user.
Remedy, in the words of CPSC
Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug. Emporia will remotely disable the smart plug and consumers should discard the smart plug. The smart plug must be connected to the internet for remote disabling process to be effective. Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued.
CPSC recall 23274 has the recall date 7 Sep 2023. The notice names the firm Emporia Energy. The recall has about 80,000 units. The median CPSC recall of 2023 has 7,250 units. This register puts the recall under the hazard Electric shock.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received two reports that the plugs were not properly grounded causing the units not to operate. No injuries have been reported. |
|---|---|
| Units | 80,000 |
| Remedy options | Refund, Replace |
| Description | This recall involves Emporia's North America Smart Plugs. The smart plugs have a white finish exterior. Emporia is printed on the front. The plugs allow consumers to monitor the energy use and control most home appliances with the Emporia App, including fans, lamps, humidifiers, and other electronics from a smartphone. This recall only affects the 120V North American plugs, the 240V EU. They measure approximately 3-1/2 inches wide, 1-1/2 inches high, and 1 inch deep. The smart plugs were sold individually or in multi-packs. |
| Product | Emporia Smart Plugs, About 80,000 |
| Sold at | Online at shopemporiaenergy.com and Amazon.com from July 2022 through May 2023 for between $12 and $35. |
| Importer | Emporia Energy Corp |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 80,000Median of 2023: 7,250
- CPSC recalls of 2023
- 324
- Recalls of 2023 with one of the same hazards
- 2%
- Recalls on the register that name Emporia Energy
- 1
Official channels
- CPSC recall notice 23274The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 23274. https://recallregister.com/product/9703-emporia-recalls-north-america-smart-plugs-due-to-electric-shock-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 23274 report injuries?
- The CPSC notice says:
The firm has received two reports that the plugs were not properly grounded causing the units not to operate. No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
Online at shopemporiaenergy.com and Amazon.com from July 2022 through May 2023 for between $12 and $35.
- Which remedy options does CPSC list for recall 23274?
- CPSC lists 2 remedy options:
Refund, Replace
- How many units are in CPSC recall 23274?
- The CPSC notice gives this number:
About 80,000