Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert)
CPSC recall 23769. Recall date: .
Hazard, in the words of CPSC
When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
Remedy, in the words of CPSC
Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.
CPSC recall 23769 has the recall date 22 Jun 2023. The notice names the firm Artistic Leathers S de RL de CV, of Mexico (Chairs). The recall has about 930 units. The median CPSC recall of 2023 has 7,250 units. This register puts the recall under the hazard Fall.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received nine reports of the chair back detaching including two consumers who reported injuries involving the back, neck and hip. |
|---|---|
| Units | 930 |
| Remedy options | Repair |
| Description | This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion. |
| Product | Havertys Concord Dual Power Recliner Chairs, About 930 |
| Sold at | Havertys stores nationwide and online by Havertys from September 2020 through January 2023 for between $3,000 and $3,800. |
| Manufacturer | Artistic Leathers S de RL de CV, of Mexico (Chairs); Ultra-Mek Inc., of Denton, North Carolina (metal power mechanism assembly) |
| Importer | Artistic Leathers Inc |
| Distributor | Havertys Furniture Company |
| Made in | Mexico |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 930Median of 2023: 7,250
- CPSC recalls of 2023
- 324
- Recalls of 2023 with one of the same hazards
- 14%
- Recalls on the register that name Artistic Leathers S de RL de CV, of Mexico (Chairs)
- 1
Official channels
- CPSC recall notice 23769The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 23769. https://recallregister.com/product/9657-havertys-recalls-concord-dual-power-recliner-chairs-due-to-fall-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 23769 report injuries?
- The CPSC notice says:
The firm has received nine reports of the chair back detaching including two consumers who reported injuries involving the back, neck and hip.
- Where was the product sold?
- The CPSC notice says:
Havertys stores nationwide and online by Havertys from September 2020 through January 2023 for between $3,000 and $3,800.
- Which remedy options does CPSC list for recall 23769?
- CPSC lists 1 remedy option:
Repair
- How many units are in CPSC recall 23769?
- The CPSC notice gives this number:
About 930