Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard
CPSC recall 23178. Recall date: .
Hazard, in the words of CPSC
The lithium-ion battery back-up can overheat, posing a fire hazard.
Remedy, in the words of CPSC
Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.
CPSC recall 23178 has the recall date 13 Apr 2023. The notice names the firm Moen. The recall has about 10,000 units. The median CPSC recall of 2023 has 7,250 units. This register puts the recall under 2 hazards. The first is Fire.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | There have been three reports of backup batteries that have overheated and caught fire. No injuries have been reported, but minor property damage has been reported. |
|---|---|
| Units | 10,000 |
| Remedy options | Refund |
| Description | This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001. |
| Product | Flo Smart Water Monitor Lithium-Ion Battery Back-Ups, About 10,000 (In addition, about 14 units sold in Canada) |
| Sold at | Lowe's, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery. |
| Manufacturer | Moen Incorporated |
| Distributor | Moen Incorporated |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 10,000Median of 2023: 7,250
- CPSC recalls of 2023
- 324
- Recalls of 2023 with one of the same hazards
- 24%
- Recalls on the register that name Moen
- 1
Official channels
- CPSC recall notice 23178The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 23178. https://recallregister.com/product/9591-moen-recalls-flo-battery-back-ups-for-flo-smart-water-monitors-due-to/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 23178 report injuries?
- The CPSC notice says:
There have been three reports of backup batteries that have overheated and caught fire. No injuries have been reported, but minor property damage has been reported.
- Where was the product sold?
- The CPSC notice says:
Lowe's, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery.
- Which remedy options does CPSC list for recall 23178?
- CPSC lists 1 remedy option:
Refund
- How many units are in CPSC recall 23178?
- The CPSC notice gives this number:
About 10,000 (In addition, about 14 units sold in Canada)