Recall Register

The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units

CPSC recall 23172. Recall date: .

Hazard, in the words of CPSC

The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for…

CPSC recall 23172 has the recall date 31 Mar 2023. The notice names the firm The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever. The recall has about 800,000 units. The median CPSC recall of 2023 has 7,250 units. This register puts the recall under the hazard Lead or chemical.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 23172: incidents, units, products and firms
Incidents and injuries
None reported
Units800,000
Remedy optionsRefund
Description
This recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have "The Laundress - New York" printed at the top of the label.
ProductThe Laundress Fabric Conditioners, About 800,000 (730,000 of the 800,000 were recalled on December 1, 2022). (An additional 13,000 units were sold in Canada)
Sold atOnline at TheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwide from 2011 through November…
DistributorThe Laundress, a subsidiary of Conopco Inc., d/b/a Unilever, of Englewood Cliffs, New Jersey
Made inUnited States

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
800,000Median of 2023: 7,250
CPSC recalls of 2023
324
Recalls of 2023 with one of the same hazards
9%
Recalls on the register that name The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever
2

Other recalls of the firm

Other CPSC recalls that name The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever
DateRecall
1 Dec 2022The Laundress Recalls Laundry Detergent and Household Cleaning Products Due to Risk of Exposure to Bacteria

Official channels

Cite this page

Recall Register. CPSC recall 23172. https://recallregister.com/product/9585-the-laundress-recalls-fabric-conditioners-due-to-chemical-hazard-inclu/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 23172 report injuries?
The CPSC notice says: None reported
Where was the product sold?
The CPSC notice says: Online at TheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwide from 2011 through November…
Which remedy options does CPSC list for recall 23172?
CPSC lists 1 remedy option: Refund
How many units are in CPSC recall 23172?
The CPSC notice gives this number: About 800,000 (730,000 of the 800,000 were recalled on December 1, 2022). (An additional 13,000 units were sold in Canada)