Recall Register

Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert)

CPSC recall 23725. Recall date: .

Hazard, in the words of CPSC

The control panel's secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.

Remedy, in the words of CPSC

Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.

CPSC recall 23725 has the recall date 9 Feb 2023. The notice names the firm Grupo Chamberlain S.de R.L. de C.V. The recall has about 96,400 units. The median CPSC recall of 2023 has 7,250 units. This register puts the recall under the hazard Entrapment.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 23725: incidents, units, products and firms
Incidents and injuries
None reported in the U.S.
Units96,400
Remedy optionsRepair
Description
This recall involves LiftMaster myQ garage door control panels, sold individually or with wall-mount residential jackshaft garage door openers. LiftMaster and myQ are printed on the front of the black control panels. The recalled control panels were manufactured between March 2022 and October 2022. The manufacture date, in MM/YY format, the model number and the UPC code are printed on a label located on the back of the unit. The following are the model numbers and UPC codes included in this recall: Model Numbers UPC Codes 8500MC 012381203536 8500CMC 012381203529 8500RGDMC 012381203543 RJO20MC 012381188246 RJO20CMC 012381191277 RJO20CHMC 012381191277 889LMMC 012381203611 889RGDMC 012381203628 041A7928-3MC 012381204304
ProductLiftMaster myQ Garage Door Control Panels, About 96,400 (In addition, about 19,300 were sold in Canada)
Sold atOnline and in stores at The Home Depot, Lowes, Menards and other stores and distributors nationwide from March 2022 through October 2022 for about $60, when sold as an accessory, and between $500 and $700, when sold as a bundle.
ManufacturerGrupo Chamberlain S.de R.L. de C.V., of Mexico
ImporterChamberlain Group LLC, owner of the LiftMaster brand
Made inMexico

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
96,400Median of 2023: 7,250
CPSC recalls of 2023
324
Recalls of 2023 with one of the same hazards
4%
Recalls on the register that name Grupo Chamberlain S.de R.L. de C.V
1

Official channels

Cite this page

Recall Register. CPSC recall 23725. https://recallregister.com/product/9526-chamberlain-group-recalls-liftmaster-myq-garage-door-control-panels-du/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 23725 report injuries?
The CPSC notice says: None reported in the U.S.
Where was the product sold?
The CPSC notice says: Online and in stores at The Home Depot, Lowes, Menards and other stores and distributors nationwide from March 2022 through October 2022 for about $60, when sold as an accessory, and between $500 and $700, when sold as a bundle.
Which remedy options does CPSC list for recall 23725?
CPSC lists 1 remedy option: Repair
How many units are in CPSC recall 23725?
The CPSC notice gives this number: About 96,400 (In addition, about 19,300 were sold in Canada)