Recall Register

E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)

CPSC recall 23716. Recall date: .

Hazard, in the words of CPSC

The e-bike's battery pack can ignite, posing fire and burn hazards.

Remedy, in the words of CPSC

Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.

CPSC recall 23716 has the recall date 15 Dec 2022. The notice names the firm Shenzhen Chirrey Technology. The recall has about 3,300 units. The median CPSC recall of 2022 has 5,400 units. This register puts the recall under 2 hazards. The first is Fire.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 23716: incidents, units, products and firms
Incidents and injuries
Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer's foot and smoke inhalation.
Units3,300
Remedy optionsRepair
Description
This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.
ProductGyroor C3 e-bikes, About 3,300
Sold atOnline at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600.
ManufacturerShenzhen Chirrey Technology Co., Ltd., of China
DistributorShenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China
Made inChina

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
3,300Median of 2022: 5,400
CPSC recalls of 2022
292
Recalls of 2022 with one of the same hazards
31%
Recalls on the register that name Shenzhen Chirrey Technology
1

Official channels

Cite this page

Recall Register. CPSC recall 23716. https://recallregister.com/product/9479-e-bikes-recalled-due-to-fire-and-burn-hazards-distributed-by-gyroor-re/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 23716 report injuries?
The CPSC notice says: Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer's foot and smoke inhalation.
Where was the product sold?
The CPSC notice says: Online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600.
Which remedy options does CPSC list for recall 23716?
CPSC lists 1 remedy option: Repair
How many units are in CPSC recall 23716?
The CPSC notice gives this number: About 3,300