Sundance Spas Recalls Jacuzzi and Sundance Spas Brand Hot Tubs Due to Injury and Thermal Burn Hazards

CPSC recall 23068. Recall date: 15 Dec 2022.

Hazard, in the words of CPSC

The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.

Remedy, in the words of CPSC

Consumers should use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should not enter the recalled hot tubs if the external thermometer temperature reads higher than 104 degrees. Contact a local authorized Jacuzzi dealer at www.jacuzzi.com/en-us/find-a-dealer/ for Jacuzzi brands and a Sundance Spas dealer at www.sundancespas.com/en-us/find-a-dealer/ for Sundance Spas brands, to schedule a free repair. Sundance Spas and Jacuzzi Hot Tub are contacting all known purchasers directly.

CPSC recall 23068 has the recall date 15 Dec 2022. The notice names the firm Sundance Spas Inc., (which also does business as Jacuzzi Hot Tubs). The recall has about 23,700 units. The median CPSC recall of 2022 has 5,400 units. This register puts the recall under the hazard Burn.

CPSC recall notice More of the notice

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on 1 Oct 2026. The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: 24 Sep 2026.

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 23068: incidents, units, products and firms
Incidents and injuries	Sundance Spas has received 185 reports of inaccurate temperature readings. No injuries have been reported.
Units	23,700
Remedy options	Repair
Description	This recall involves JacuzziJ-200, J-300, J-400 and J-500 collection hot tubs and Sundance Spas 680, 780, 880 and 980 Series spas. The model number and serial number are engraved into a silver plate in the equipment bay of the hot tub. The serial number can be entered into the recall links, www.sundancespas.com/en-us/recall.html or www.jacuzzi.com/en-us/recall.html, to identify hot tubs with the recalled sensor.
Product	Jacuzzi® Hot Tubs and Sundance® Spas, About 23,700 (In addition, about 5,400 were sold in Canada and about 40 were sold in Mexico)
Sold at	Authorized Sundance Spas or Jacuzzi Hot Tubs dealers nationwide from July 2021 through December 2022 for between $6,500 and $30,000.
Importer	Sundance Spas Inc., (which also does business as Jacuzzi Hot Tubs)
Made in	Mexico

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall: 23,700Median of 2022: 5,400
CPSC recalls of 2022: 292
Recalls of 2022 with one of the same hazards: 18%
Recalls on the register that name Sundance Spas Inc., (which also does business as Jacuzzi Hot Tubs): 1

Official channels

CPSC recall notice 23068The notice on the CPSC site, with the pictures and the contact of the firm.
CPSC recallsThe list of all recall notices on the CPSC site.
SaferProducts.govThe CPSC site for a report about a consumer product.

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Cite this page

Recall Register. CPSC recall 23068. https://recallregister.com/product/9473-sundance-spas-recalls-jacuzzi-and-sundance-spas-brand-hot-tubs-due-to/. Source: CPSC Recall Retrieval Web Services. Data through 30 Sep 2026.

Sources

Source: US Consumer Product Safety Commission
Licence: US government work, public domain
Data retrieved: 30 Sep 2026
Newest CPSC recall on the register: 24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 23068 report injuries?: The CPSC notice says: Sundance Spas has received 185 reports of inaccurate temperature readings. No injuries have been reported.
Where was the product sold?: The CPSC notice says: Authorized Sundance Spas or Jacuzzi Hot Tubs dealers nationwide from July 2021 through December 2022 for between $6,500 and $30,000.
Which remedy options does CPSC list for recall 23068?: CPSC lists 1 remedy option: Repair
How many units are in CPSC recall 23068?: The CPSC notice gives this number: About 23,700 (In addition, about 5,400 were sold in Canada and about 40 were sold in Mexico)