Recall Register

Ortal Recalls Gas Fireplaces Due to Fire Hazard

CPSC recall 23065. Recall date: .

Hazard, in the words of CPSC

Improper installation of the fireplaces can lead to problems with heat release and/or ventilation, posing a fire hazard.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled fireplaces until they have been in contact with Ortal or their authorized Ortal dealer to determine whether their fireplace needs a retrofit plate. A retrofit plate will only be installed if the fireplace is positioned on a wooden base or floor. Ortal is directly contacting all known dealers, installers, distributors, homeowners, and any other individuals that purchased or installed the recalled products. Ortal will install a retrofit plate and provide an inspection free of charge to consumers.

CPSC recall 23065 has the recall date 8 Dec 2022. The notice names the firm Ortal. The recall has about 400 units. The median CPSC recall of 2022 has 5,400 units. This register puts the recall under 2 hazards. The first is Fire.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 23065: incidents, units, products and firms
Incidents and injuries
The firm has received four reports of incorrect fireplace installation, all resulting in fires, causing property damage. No injuries have been reported.
Units400
Remedy optionsRepair
Description
This recall involves Ortal's direct vent gas fireplaces installed by professionals, with model names Traditional 90 (TR90) and Traditional 110 (TR110) TR. The fireplaces have a black finish and run on natural gas and propane gas. Model TR90 measures about 43.5 inches wide, 37.5 inches high and 24.5 inches deep; and model TR110 measures about 48.5 inches wide, 37.5 inches high and 24.5 inches deep. Model number US90XXTRP1SNXLXX or US110XTRP1SNXLXXX is on the rating plate located on the bottom of the fireplace near the valve control.
ProductTraditional 90 and Traditional 110 Gas Fireplaces, About 400
Sold atAuthorized dealers and professional installers nationwide from May 2016 through February 2020 for between $5,600 and $6,200.
ImporterOrtal USA Inc
Made inIsrael

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
400Median of 2022: 5,400
CPSC recalls of 2022
292
Recalls of 2022 with one of the same hazards
28%
Recalls on the register that name Ortal
1

Official channels

Cite this page

Recall Register. CPSC recall 23065. https://recallregister.com/product/9471-ortal-recalls-gas-fireplaces-due-to-fire-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 23065 report injuries?
The CPSC notice says: The firm has received four reports of incorrect fireplace installation, all resulting in fires, causing property damage. No injuries have been reported.
Where was the product sold?
The CPSC notice says: Authorized dealers and professional installers nationwide from May 2016 through February 2020 for between $5,600 and $6,200.
Which remedy options does CPSC list for recall 23065?
CPSC lists 1 remedy option: Repair
How many units are in CPSC recall 23065?
The CPSC notice gives this number: About 400