Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)
CPSC recall 21778. Recall date: .
Hazard, in the words of CPSC
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
Remedy, in the words of CPSC
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
CPSC recall 21778 has the recall date 2 Sep 2021. The notice names the firm The Step2. The recall has about 1,570 units. The median CPSC recall of 2021 has 7,850 units. This register puts the recall under the hazard Fall.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower. |
|---|---|
| Units | 1,570 |
| Remedy options | Refund |
| Description | This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower. |
| Product | StepUp Sidekick Learning Towers, About 1,570 (in addition, about 34 were sold in Canada) |
| Sold at | Online at Step2.com and at Amazon.com during May 2021 for about $100. |
| Manufacturer | The Step2 Company LLC |
| Made in | United States |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 1,570Median of 2021: 7,850
- CPSC recalls of 2021
- 219
- Recalls of 2021 with one of the same hazards
- 16%
- Recalls on the register that name The Step2
- 8
Other recalls of the firm
Official channels
- CPSC recall notice 21778The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 21778. https://recallregister.com/product/9138-step2-recalls-stepup-sidekick-learning-towers-due-to-fall-hazard-recal/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 21778 report injuries?
- The CPSC notice says:
Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.
- Where was the product sold?
- The CPSC notice says:
Online at Step2.com and at Amazon.com during May 2021 for about $100.
- Which remedy options does CPSC list for recall 21778?
- CPSC lists 1 remedy option:
Refund
- How many units are in CPSC recall 21778?
- The CPSC notice gives this number:
About 1,570 (in addition, about 34 were sold in Canada)