Recall Register

Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel (Recall Alert)

CPSC recall 21763. Recall date: .

Hazard, in the words of CPSC

Wood stored under the unit can ignite, posing a fire hazard.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.

CPSC recall 21763 has the recall date 15 Jul 2021. The notice names the firm Real Flame. The recall has about 700 units. The median CPSC recall of 2021 has 7,850 units. This register puts the recall under 2 hazards. The first is Fire.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 21763: incidents, units, products and firms
Incidents and injuries
Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.
Units700
Remedy optionsRefund
Description
This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501.
ProductArroyo and Hideaway Wood Burning Fire Pits, About 700 (In addition, about 81 in Canada)
Sold atExclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.
ImporterReal Flame Co. Inc
Made inChina

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
700Median of 2021: 7,850
CPSC recalls of 2021
219
Recalls of 2021 with one of the same hazards
35%
Recalls on the register that name Real Flame
1

Official channels

Cite this page

Recall Register. CPSC recall 21763. https://recallregister.com/product/9101-real-flame-recalls-arroyo-and-hideaway-wood-burning-fire-pits-due-to-f/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 21763 report injuries?
The CPSC notice says: Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.
Where was the product sold?
The CPSC notice says: Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.
Which remedy options does CPSC list for recall 21763?
CPSC lists 1 remedy option: Refund
How many units are in CPSC recall 21763?
The CPSC notice gives this number: About 700 (In addition, about 81 in Canada)