Recall Register

Otis Elevator Company Recalls to Inspect Private Residence Elevators Due to Entrapment Hazard; Risk of Serious Injury or Death to Young Children

CPSC recall 21056. Recall date: .

Hazard, in the words of CPSC

Children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate, and suffer serious injuries or death when the elevator is called to another floor.

Remedy, in the words of CPSC

Consumers should disable or block children's access to any Otis or CemcoLift private residence elevator and contact Otis to schedule a free inspection and the installation of space guard(s), if necessary.

CPSC recall 21056 has the recall date 17 Dec 2020. The notice names the firm Otis Elevator. The recall has about 5,000 units. The median CPSC recall of 2020 has 6,100 units. This register puts the recall under the hazard Entrapment.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 21056: incidents, units, products and firms
Incidents and injuries
Otis is aware of at least four incidents involving an Otis or CemcoLift private residence elevator that resulted in a crushed spine and abdomen, fractured hip, broken arm and feet, and bruising to the face and chest.
Units5,000
Remedy optionsRepair
Description
This recall involves Otis private residence elevators purchased before 2012 and CemcoLift private residence elevators purchased from 1999 to 2012. The elevators are used in consumers' homes.
ProductOtis and CemcoLift Private Residence Elevators, About 5,000
Sold atOtis private residence elevators and parts were sold to independent third-party contractors and, occasionally, directly to consumers through 2012. Otis sold CemcoLift private residence elevators and parts to independent third-party contractors, and occasionally, directly to consumers from…
ManufacturerOtis Elevator Company; CemcoLift Elevators Systems, formerly of Hatfield, Pa., a former subsidiary of Otis Elevator Company
Made inUnited States

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
5,000Median of 2020: 6,100
CPSC recalls of 2020
257
Recalls of 2020 with one of the same hazards
7%
Recalls on the register that name Otis Elevator
1

Official channels

Cite this page

Recall Register. CPSC recall 21056. https://recallregister.com/product/8972-otis-elevator-company-recalls-to-inspect-private-residence-elevators-d/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 21056 report injuries?
The CPSC notice says: Otis is aware of at least four incidents involving an Otis or CemcoLift private residence elevator that resulted in a crushed spine and abdomen, fractured hip, broken arm and feet, and bruising to the face and chest.
Where was the product sold?
The CPSC notice says: Otis private residence elevators and parts were sold to independent third-party contractors and, occasionally, directly to consumers through 2012. Otis sold CemcoLift private residence elevators and parts to independent third-party contractors, and occasionally, directly to consumers from…
Which remedy options does CPSC list for recall 21056?
CPSC lists 1 remedy option: Repair
How many units are in CPSC recall 21056?
The CPSC notice gives this number: About 5,000