Recall Register

Santa Cruz Bicycles Recalls Bicycles with Aluminum Frames Due to Fall Risk

CPSC recall 21036. Recall date: .

Hazard, in the words of CPSC

The aluminum frame pieces could have experienced thermal damage during a non-standard paint stripping operation and can bend or buckle, posing a fall hazard.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled bicycles with aluminum frames and contact the firm to arrange for a free inspection. Consumers with affected frames can choose either a free replacement aluminum frame or a refund voucher for the value of the recalled frame.

CPSC recall 21036 has the recall date 25 Nov 2020. The notice names the firm Santa Cruz Bicycles LLC, Santa Cruz, Calif. The recall has about 2,900 units. The median CPSC recall of 2020 has 6,100 units. This register puts the recall under the hazard Fall.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 21036: incidents, units, products and firms
Incidents and injuries
Santa Cruz has received four reports of the recalled aluminum frame bicycle pieces bending or buckling. No injuries have been reported.
Units2,900
Remedy optionsRefund, Replace
Description
This recall involves the model year 2020 aluminum frames on Santa Cruz models Nomad 4a Aluminum, Bronson 3a Aluminum and the 5010 3a Aluminum and Juliana models Roubion 3a Aluminum and Furtado 3a Aluminum. The Nomad 4a Aluminum is black or eggplant (purple) color; the Bronson 3a Aluminum is red tide or olive color, and the 5010 3a Aluminum is dark gray and robins egg (light blue). The Roubion 3a Aluminum is maritime gray and the Furtado 3a Aluminum is fog (light gray). The name "Santa Cruz" or "Juliana" appears on the downtube of the bicycle frame. The model names appear in different locations on the front and rear triangles, depending on the model. Only frames without six small indents above the first letter of the serial number are included in this recall. The serial number is located on the bottom bracket shell.
ProductModel Year 2020 Aluminum Santa Cruz and Juliana Bicycles, About 2,900 (In addition, about 216 were sold in Canada)
Sold atBicycle stores nationwide and specialty online retailers from June 2019 through October 2020 for about $2,000 for frames sold separately and about $3,500 to $4,300 for complete bikes with the aluminum frames.
ImporterSanta Cruz Bicycles LLC, Santa Cruz, Calif
Made inChina

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
2,900Median of 2020: 6,100
CPSC recalls of 2020
257
Recalls of 2020 with one of the same hazards
19%
Recalls on the register that name Santa Cruz Bicycles LLC, Santa Cruz, Calif
1

Official channels

Cite this page

Recall Register. CPSC recall 21036. https://recallregister.com/product/8949-santa-cruz-bicycles-recalls-bicycles-with-aluminum-frames-due-to-fall/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 21036 report injuries?
The CPSC notice says: Santa Cruz has received four reports of the recalled aluminum frame bicycle pieces bending or buckling. No injuries have been reported.
Where was the product sold?
The CPSC notice says: Bicycle stores nationwide and specialty online retailers from June 2019 through October 2020 for about $2,000 for frames sold separately and about $3,500 to $4,300 for complete bikes with the aluminum frames.
Which remedy options does CPSC list for recall 21036?
CPSC lists 2 remedy options: Refund, Replace
How many units are in CPSC recall 21036?
The CPSC notice gives this number: About 2,900 (In addition, about 216 were sold in Canada)