Schneider Electric Recalls Surgeloc™ Surge Protection Devices Due to Fire Hazard
CPSC recall 21013. Recall date: .
Hazard, in the words of CPSC
The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard.
Remedy, in the words of CPSC
Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.
CPSC recall 21013 has the recall date 28 Oct 2020. The notice names the firm Schneider Electric Systems. The recall has about 47,250 units. The median CPSC recall of 2020 has 6,100 units. This register puts the recall under the hazard Fire.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received one report of an arcing incident that caused smoke damage to the wall in a commercial location. No injuries have been reported. |
|---|---|
| Units | 47,250 |
| Remedy options | Replace |
| Description | This recall involves Schneider Electric Surgeloc Surge Protection Devices. The 3-wire and 4-wire devices are primarily installed in commercial/industrial applications and may include some residential applications. They are black rectangular-shaped devices with a green plastic rimmed meter and a white label with "Square D by Schneider Electric," with the date code and the catalog number on the front. The recalled devices were manufactured from January 1, 2013 (date code 13011) through August 24, 2020 (date code 20352). The date codes are in the YYWWD format (example: 20452 = year 2020, week 45, day 2 Monday; the day is optional). The date code is located on the front of the device. Catalog numbers included in the recall include the following: Voltage Surge Current Rating NQ Panelboard Units - Surge Cat No. 120/240 V, 1 Phase, 3-wire + ground 80 kA SSP01BIA08PBQ1 100 kA SSP01BIA10PBQ1 120 kA SSP01BIA12PBQ1 160 kA SSP01BIA16PBQ1 200 kA SSP01BIA20PBQ1 240kA SSP01BIA24PBQ1 208Y/120 V, 3-Phase, 4-wire + ground Wye 80 kA SSP02BIA08PBQ1 100 kA SSP02BIA10PBQ1 120 kA SSP02BIA12PBQ1 160 kA SSP02BIA16PBQ1 200 kA SSP03BIA20PBQ1 240kA SSP03BIA24PBQ1 240Y/120 V, 3-Phase, 4-wire + ground… |
| Product | Surgeloc Surge Protection Devices, About 47,250 |
| Sold at | Authorized Schneider Electric distributors from January 2013 through August 2020 and included in factory-ordered panelboards for between $400 and $1,200. |
| Manufacturer | Schneider Electric Systems USA, Inc |
| Distributor | Schneider Electric USA Inc |
| Made in | Mexico |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 47,250Median of 2020: 6,100
- CPSC recalls of 2020
- 257
- Recalls of 2020 with one of the same hazards
- 20%
- Recalls on the register that name Schneider Electric Systems
- 1
Official channels
- CPSC recall notice 21013The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 21013. https://recallregister.com/product/8926-schneider-electric-recalls-surgeloc-surge-protection-devices-due-to-fi/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 21013 report injuries?
- The CPSC notice says:
The firm has received one report of an arcing incident that caused smoke damage to the wall in a commercial location. No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
Authorized Schneider Electric distributors from January 2013 through August 2020 and included in factory-ordered panelboards for between $400 and $1,200.
- Which remedy options does CPSC list for recall 21013?
- CPSC lists 1 remedy option:
Replace
- How many units are in CPSC recall 21013?
- The CPSC notice gives this number:
About 47,250