Recall Register

HON Recalls Office Chairs Due to Fall Hazard

CPSC recall 20137. Recall date: .

Hazard, in the words of CPSC

The chair's back can break, posing fall and injury hazards to the user.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.

CPSC recall 20137 has the recall date 17 Jun 2020. The notice names the firm The HON. The recall has about 13,400 units. The median CPSC recall of 2020 has 6,100 units. This register puts the recall under the hazard Fall.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 20137: incidents, units, products and firms
Incidents and injuries
HON has received reports of 11 chair backs breaking including two reports of minor injuries.
Units13,400
Remedy optionsRepair
Description
This recall involves HON's Gateway office chairs with model numbers HGTMM and HGV1MM and manufactured from February 2019 through February 2020. It also involves the Maxon MXMO series chairs, model numbers M-SEMO201 and M-SEMX101. The manufacturer's name, model number and manufacture date are printed on a label located on the underside of the seats. The office chairs have a black mesh see-through back and a five-star base with wheels. HON or Maxon is printed on a label underneath the seat.
ProductHON Office Chairs, About 13,400
Sold atHON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com from February 2019 through February 2020 for between $135 and $250.
ManufacturerThe HON Company LLC
Made inUnited States

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
13,400Median of 2020: 6,100
CPSC recalls of 2020
257
Recalls of 2020 with one of the same hazards
19%
Recalls on the register that name The HON
1

Official channels

Cite this page

Recall Register. CPSC recall 20137. https://recallregister.com/product/8834-hon-recalls-office-chairs-due-to-fall-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 20137 report injuries?
The CPSC notice says: HON has received reports of 11 chair backs breaking including two reports of minor injuries.
Where was the product sold?
The CPSC notice says: HON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com from February 2019 through February 2020 for between $135 and $250.
Which remedy options does CPSC list for recall 20137?
CPSC lists 1 remedy option: Repair
How many units are in CPSC recall 20137?
The CPSC notice gives this number: About 13,400