Recall Register

Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)

CPSC recall 20728. Recall date: .

Hazard, in the words of CPSC

The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.

CPSC recall 20728 has the recall date 19 Mar 2020. The notice names the firm Woom bikes USA, Austin, Texas. The recall has about 5,500 units. The median CPSC recall of 2020 has 6,100 units. This register puts the recall under the hazard Fall.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 20728: incidents, units, products and firms
Incidents and injuries
The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.
Units5,500
Remedy optionsRepair
Description
This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. "Woom" is printed across the bottom tube of the bicycle frame.
ProductWoom model 4, 5, 6 bicycles, About 5,500
Sold atOnline at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).
ImporterWoom bikes USA, Austin, Texas
Made inCambodia

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
5,500Median of 2020: 6,100
CPSC recalls of 2020
257
Recalls of 2020 with one of the same hazards
19%
Recalls on the register that name Woom bikes USA, Austin, Texas
1

Official channels

Cite this page

Recall Register. CPSC recall 20728. https://recallregister.com/product/8782-woom-bikes-usa-recalls-bicycles-due-to-fall-and-injury-hazards-recall/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 20728 report injuries?
The CPSC notice says: The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.
Where was the product sold?
The CPSC notice says: Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).
Which remedy options does CPSC list for recall 20728?
CPSC lists 1 remedy option: Repair
How many units are in CPSC recall 20728?
The CPSC notice gives this number: About 5,500