Kenmore Microwave Ovens Recalled Due to Burn Hazard; Made by Guangdong Galanz; Sold Exclusively at Sears and Sears Hometown and Outlet Stores
CPSC recall 20020. Recall date: .
Hazard, in the words of CPSC
Incorrect wiring causes the microwave's exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user.
Remedy, in the words of CPSC
Consumers should immediately stop using the recalled microwave ovens and contact Sears for a free in-home repair.
CPSC recall 20020 has the recall date 14 Nov 2019. The notice names the firm Galanz Guangdong Microwave Electrical Appliances Manufacturing. The recall has about 700 units. The median CPSC recall of 2019 has 5,400 units. This register puts the recall under the hazard Burn.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | None reported |
|---|---|
| Units | 700 |
| Remedy options | Repair |
| Description | This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, each of which begins with the numerals "170427". The model number of the recalled microwaves is "204.77603610". The brand name, model number and serial number can be found on the data plate on the back of the microwave ovens. The brand name is printed near the bottom of the door. Model Number Serial Number Range 204.77603610 17042700001 and 17042700684 |
| Product | Kenmore Elite Microwave Ovens, About 700 |
| Sold at | Exclusively at Sears and Sears Hometown and Outlet Stores nationwide from May 2017 through July 2018 for about $350. |
| Manufacturer | Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd., of China |
| Importer | Sears Holdings Management Corporation |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 700Median of 2019: 5,400
- CPSC recalls of 2019
- 241
- Recalls of 2019 with one of the same hazards
- 20%
- Recalls on the register that name Galanz Guangdong Microwave Electrical Appliances Manufacturing
- 1
Official channels
- CPSC recall notice 20020The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 20020. https://recallregister.com/product/8697-kenmore-microwave-ovens-recalled-due-to-burn-hazard-made-by-guangdong/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 20020 report injuries?
- The CPSC notice says:
None reported
- Where was the product sold?
- The CPSC notice says:
Exclusively at Sears and Sears Hometown and Outlet Stores nationwide from May 2017 through July 2018 for about $350.
- Which remedy options does CPSC list for recall 20020?
- CPSC lists 1 remedy option:
Repair
- How many units are in CPSC recall 20020?
- The CPSC notice gives this number:
About 700