Recall Register

Quest Products Recalls ALOCANE Emergency Burn Pads Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning

CPSC recall 20019. Recall date: .

Hazard, in the words of CPSC

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pads contain lidocaine, posing a risk of poisoning to young children if they were to place the pad in their mouth.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled burn pads, store the pads in a safe location out of reach of children and contact Quest Products to return the pain relieving pads for a free ALOCANE® Emergency Burn Gel 2.5 ounce child resistant tube or a full refund.

CPSC recall 20019 has the recall date 14 Nov 2019. The notice names the firm Quest Products. The recall has about 153,000 units. The median CPSC recall of 2019 has 5,400 units. This register puts the recall under 2 hazards. The first is Burn.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 20019: incidents, units, products and firms
Incidents and injuries
None reported
Units153,000
Remedy optionsRefund, Replace
Description
This recall involves the ALOCANE® Emergency Burn Pads (10 count and 15 count) which come in a white and red box with "MAXIMUM STRENGTH ALOCANE® Emergency Burn Pads" printed on the front. The product is an over the counter Gel Infused Pad with lidocaine (4%) as the active ingredient. The pads are sold in a 10 count box and 15 count box with the lot numbers 4179, 4180, 4235, 4645, 4646 or 4698 printed next to the barcode on the box. The UPC number for the affected product is 8-46241-02448-7 and can be found on the bottom of the box.
ProductALOCANE® Emergency Burn Pads, About 153,000
Sold atWalgreens, Walmart, Target, Kroger, Meijer, other pharmacies nationwide, and online at Amazon.com, HomeDepot.com, Overstock.com, MyQuestStore.com and Alocane.com from March 2018 through June 2019 for about $9.
ManufacturerQuest Products LLC
DistributorQuest Products LLC
Made inUnited States

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
153,000Median of 2019: 5,400
CPSC recalls of 2019
241
Recalls of 2019 with one of the same hazards
28%
Recalls on the register that name Quest Products
1

Official channels

Cite this page

Recall Register. CPSC recall 20019. https://recallregister.com/product/8696-quest-products-recalls-alocane-emergency-burn-pads-due-to-failure-to-m/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 20019 report injuries?
The CPSC notice says: None reported
Where was the product sold?
The CPSC notice says: Walgreens, Walmart, Target, Kroger, Meijer, other pharmacies nationwide, and online at Amazon.com, HomeDepot.com, Overstock.com, MyQuestStore.com and Alocane.com from March 2018 through June 2019 for about $9.
Which remedy options does CPSC list for recall 20019?
CPSC lists 2 remedy options: Refund, Replace
How many units are in CPSC recall 20019?
The CPSC notice gives this number: About 153,000