Recall Register

Soft Play Recalls Spider Climb Playground Climbers Due to Fall Hazard (Recall Alert)

CPSC recall 20704. Recall date: .

Hazard, in the words of CPSC

The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.

Remedy, in the words of CPSC

Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.

CPSC recall 20704 has the recall date 18 Oct 2019. The notice names the firm Soft Play. The recall has about 200 units. The median CPSC recall of 2019 has 5,400 units. This register puts the recall under the hazard Fall.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 20704: incidents, units, products and firms
Incidents and injuries
There have been 37 incidents resulting in 34 reports of injuries.
Units200
Remedy optionsRepair
Description
This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.
ProductSpider Climb playground climbers, About 200
Sold atExclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.
ManufacturerSoft Play LLC
Made inUnited States

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
200Median of 2019: 5,400
CPSC recalls of 2019
241
Recalls of 2019 with one of the same hazards
14%
Recalls on the register that name Soft Play
2

Other recalls of the firm

Official channels

Cite this page

Recall Register. CPSC recall 20704. https://recallregister.com/product/8685-soft-play-recalls-spider-climb-playground-climbers-due-to-fall-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 20704 report injuries?
The CPSC notice says: There have been 37 incidents resulting in 34 reports of injuries.
Where was the product sold?
The CPSC notice says: Exclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.
Which remedy options does CPSC list for recall 20704?
CPSC lists 1 remedy option: Repair
How many units are in CPSC recall 20704?
The CPSC notice gives this number: About 200