Carrier Recalls Carrier- and Bryant-Branded Heat Pumps Due to Fire Hazard
CPSC recall 20009. Recall date: .
Hazard, in the words of CPSC
The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.
Remedy, in the words of CPSC
Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.
CPSC recall 20009 has the recall date 10 Oct 2019. The notice names the firm Carrier. The recall has about 5,350 units. The median CPSC recall of 2019 has 5,400 units. This register puts the recall under 2 hazards. The first is Fire.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Carrier has received six reports of the heat pumps catching fire (one occurred in the United States and five in Canada). No injuries have been reported. |
|---|---|
| Units | 5,350 |
| Remedy options | Repair |
| Description | This recall involves Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi-zone and 4-ton single-zone ductless heat pump outdoor units. The units are used for cooling and heating homes and light commercial facilities. The model number and product number can be found on the nameplate/rating plate on the side of the units. The recalled models and product numbers are: Brand Product Model Number Product Number Carrier 1.5-ton multi-zone 38MGQC18---3 38MGQC18---301-- 4-ton multi-zone 38MGQF48---3 38MGQF48---301-- 4-ton single-zone 38MBQB48---3 38MBQB48--301-- Bryant 1.5-ton multi-zone 538TEQ018RCMA 538TEQ018RCMAAAA 4-ton multi-zone 538TEQ048RFMA 538TEQ048RFMAAAA 4-ton single-zone 538REQ048RBMA 538REQ048RBMAAAA |
| Product | Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps, About 5,350 (in addition, about 450 were sold in Canada) |
| Sold at | Carrier and Bryant distributors, independent dealers and contractors nationwide from March 2015 through April 2019 for between about $600 and about $4,000. |
| Importer | Carrier Corporation |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 5,350Median of 2019: 5,400
- CPSC recalls of 2019
- 241
- Recalls of 2019 with one of the same hazards
- 28%
- Recalls on the register that name Carrier
- 8
Other recalls of the firm
| Date | Recall |
|---|---|
| 11 May 2017 | Carrier and Bryant Recall Heat Pumps Due to Fire Hazard |
| 23 Feb 2017 | Carrier Expands Recall of Packaged Terminal Air Conditioners and Heat Pumps Due to Fire Hazard |
| 22 Dec 2015 | Carrier Recalls to Repair Packaged Terminal Air Conditioners, Heat Pumps Including Previously Recalled Units Due to Fire Hazard |
| 7 Nov 2007 | Packaged Terminal Air Conditioners and Heat Pumps Recalled by Carrier Due to Fire Hazard |
| 29 Oct 1996 | Upflow Horizontal Oil Furnaces Recalled by The Ducane Company |
| 16 Apr 1979 | Air Conditioners Recalled by Carrier |
| 19 Oct 1978 | Air Conditioners Recalled |
Official channels
- CPSC recall notice 20009The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 20009. https://recallregister.com/product/8684-carrier-recalls-carrier-and-bryant-branded-heat-pumps-due-to-fire-haza/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 20009 report injuries?
- The CPSC notice says:
Carrier has received six reports of the heat pumps catching fire (one occurred in the United States and five in Canada). No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
Carrier and Bryant distributors, independent dealers and contractors nationwide from March 2015 through April 2019 for between about $600 and about $4,000.
- Which remedy options does CPSC list for recall 20009?
- CPSC lists 1 remedy option:
Repair
- How many units are in CPSC recall 20009?
- The CPSC notice gives this number:
About 5,350 (in addition, about 450 were sold in Canada)