Whirlpool Recalls Glass Cooktops with Touch Controls Due to Burn and Fire Hazards
CPSC recall 19189. Recall date: .
Hazard, in the words of CPSC
The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.
Remedy, in the words of CPSC
Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.
CPSC recall 19189 has the recall date 28 Aug 2019. The notice names the firm Whirlpool. The recall has about 26,300 units. The median CPSC recall of 2019 has 5,400 units. This register puts the recall under 2 hazards. The first is Fire.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Whirlpool Corporation has received 133 reports of incidents involving the cooktop surface elements turning on by themselves. This resulted in 14 reports, including 13 in the U.S. and 1 in Canada, of heat damage to nearby items and four reports of items catching on fire, including one report of property damage. Two minor burn injuries have been reported. |
|---|---|
| Units | 26,300 |
| Remedy options | Replace |
| Description | This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models. Model Numbers Radiant Model Numbers Begin With: KCES950HSS KCES950HBL KCES956HSS KCES956HBL WCE97US0HS WCE97US0HB WCE97US6HS WCE97US6HB JEC4430HS JEC4430HB JEC4536HS JEC4536HB JEC4424HB Downdraft Radiant Model Numbers Begin With: JED4430GB JED4536GB JED4430GS JED4536GS |
| Product | Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls, About 26,300 (In addition about 2,800 units were sold in Canada and 128 units in Mexico) |
| Sold at | Lowe's, The Home Depot, Best Buy and other home improvement, home appliance and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500. |
| Manufacturer | Whirlpool Corporation |
| Made in | United States |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 26,300Median of 2019: 5,400
- CPSC recalls of 2019
- 241
- Recalls of 2019 with one of the same hazards
- 37%
- Recalls on the register that name Whirlpool
- 14
Other recalls of the firm
Official channels
- CPSC recall notice 19189The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 19189. https://recallregister.com/product/8646-whirlpool-recalls-glass-cooktops-with-touch-controls-due-to-burn-and-f/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 19189 report injuries?
- The CPSC notice says:
Whirlpool Corporation has received 133 reports of incidents involving the cooktop surface elements turning on by themselves. This resulted in 14 reports, including 13 in the U.S. and 1 in Canada, of heat damage to nearby items and four reports of items catching on fire, including one report of property damage. Two minor burn injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
Lowe's, The Home Depot, Best Buy and other home improvement, home appliance and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500.
- Which remedy options does CPSC list for recall 19189?
- CPSC lists 1 remedy option:
Replace
- How many units are in CPSC recall 19189?
- The CPSC notice gives this number:
About 26,300 (In addition about 2,800 units were sold in Canada and 128 units in Mexico)