Recall Register

SunSetter Recalls Vinyl Covers for Motorized Awnings Due to Impact and Fall Hazards; One Death Reported (Recall Alert)

CPSC recall 19767. Recall date: .

Hazard, in the words of CPSC

If a powered awning is activated while the cover is secured with bungee tie-downs, when the cover is removed, the awning can open unexpectedly with enough force to strike a consumer standing in the awning's path, causing them to fall and suffer death or serious injury.

Remedy, in the words of CPSC

Consumers should not attempt to install covers for the motorized awnings or remove any installed covers until they have received instructions from SunSetter. Consumers should contact SunSetter for free breakaway safety clips (that replace the bungee tie-downs provided with the cover) and instructions for their use, and instructions on how to safely remove any installed bungee tie-downs (available at https://www.sunsetter.com/safety). SunSetter is contacting all known purchasers directly.

CPSC recall 19767 has the recall date 13 Aug 2019. The notice names the firm SunSetter Products. The recall has about 270,000 units. The median CPSC recall of 2019 has 5,400 units. This register puts the recall under 2 hazards. The first is Fall.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 19767: incidents, units, products and firms
Incidents and injuries
The Firm has received 14 reports of incidents, including one report of a death and six reports of injuries. In one reported incident, a 73-year-old man died after falling from a ladder and over a balcony when a motorized awning opened unexpectedly and struck him while he was removing the cover's bungee tie-downs.
Units270,000
Remedy optionsRepair
Description
This recall involves all soft vinyl awning covers used with SunSetter® Motorized, Motorized XL, Motorized PRO, Motorized PROXL, and Oasis Freestanding Motorized Retractable Awnings distributed by SunSetter from June 1999 to January 2019 and supplied with bungee tie-downs. Covers for manually operated awnings are not affected by this recall.
ProductVinyl covers for SunSetter Motorized Awnings, About 270,000 units (In addition, approximately 11,000 units were distributed in Canada)
Sold atThe recalled covers were sold for about $100 or distributed as a promotional item or as part of a package with motorized awnings directly by SunSetter, through independent dealers nationwide, and through Costco Wholesale, between June 1999 and January 2019.
ManufacturerSunSetter Products LP
Made inUnited States

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
270,000Median of 2019: 5,400
CPSC recalls of 2019
241
Recalls of 2019 with one of the same hazards
17%
Recalls on the register that name SunSetter Products
1

Official channels

Cite this page

Recall Register. CPSC recall 19767. https://recallregister.com/product/8633-sunsetter-recalls-vinyl-covers-for-motorized-awnings-due-to-impact-and/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 19767 report injuries?
The CPSC notice says: The Firm has received 14 reports of incidents, including one report of a death and six reports of injuries. In one reported incident, a 73-year-old man died after falling from a ladder and over a balcony when a motorized awning opened unexpectedly and struck him while he was removing the cover's bungee tie-downs.
Where was the product sold?
The CPSC notice says: The recalled covers were sold for about $100 or distributed as a promotional item or as part of a package with motorized awnings directly by SunSetter, through independent dealers nationwide, and through Costco Wholesale, between June 1999 and January 2019.
Which remedy options does CPSC list for recall 19767?
CPSC lists 1 remedy option: Repair
How many units are in CPSC recall 19767?
The CPSC notice gives this number: About 270,000 units (In addition, approximately 11,000 units were distributed in Canada)