Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall Alert)
CPSC recall 19738. Recall date: .
Hazard, in the words of CPSC
The heater can overheat, smoke and catch fire, posing fire and burn hazards.
Remedy, in the words of CPSC
Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shipping. Heat Hero is contacting all known purchasers directly
CPSC recall 19738 has the recall date 17 Apr 2019. The notice names the firm Heat Hero. The recall has about 20,000 units. The median CPSC recall of 2019 has 5,400 units. This register puts the recall under 3 hazards. The first is Fire.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | The firm has received 117 reports of the heater overheating, including 47 units smoking and 10 catching on fire, two resulting in property damage. No injuries have been reported. |
|---|---|
| Units | 20,000 |
| Remedy options | Replace |
| Description | This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heaters are black and measure about 10 inches tall and 5 inches wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side, a three-prong plug on the back and a vent on the bottom. The Heat Hero logo is printed on the product packaging. |
| Product | Portable mini heaters, About 20,000 (In addition, about 49 units weres sold in Canada) |
| Sold at | Online at Shop.buyheathero.com from October 2018 through March 2019 for between $35 and $45. |
| Importer | Heat Hero LLC |
| Made in | China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 20,000Median of 2019: 5,400
- CPSC recalls of 2019
- 241
- Recalls of 2019 with one of the same hazards
- 37%
- Recalls on the register that name Heat Hero
- 1
Official channels
- CPSC recall notice 19738The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 19738. https://recallregister.com/product/8536-heat-hero-recalls-portable-plug-in-heaters-due-to-fire-and-burn-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 19738 report injuries?
- The CPSC notice says:
The firm has received 117 reports of the heater overheating, including 47 units smoking and 10 catching on fire, two resulting in property damage. No injuries have been reported.
- Where was the product sold?
- The CPSC notice says:
Online at Shop.buyheathero.com from October 2018 through March 2019 for between $35 and $45.
- Which remedy options does CPSC list for recall 19738?
- CPSC lists 1 remedy option:
Replace
- How many units are in CPSC recall 19738?
- The CPSC notice gives this number:
About 20,000 (In addition, about 49 units weres sold in Canada)