Recall Register

myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert)

CPSC recall 19729. Recall date: .

Hazard, in the words of CPSC

The bicycle stem can break, posing crash and injury hazards to the rider.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly.

CPSC recall 19729 has the recall date 19 Mar 2019. The notice names the firm myStromerUSA Corp., dba Stromer, a subsidiary of myStromer AG. The recall has about 195 units. The median CPSC recall of 2019 has 5,400 units. This register puts the recall under the hazard Crash.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 19729: incidents, units, products and firms
Incidents and injuries
myStromer has received one report of a stem breaking. No injuries have been reported.
Units195
Remedy optionsRepair
Description
This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.
ProductStromer ST5 electric bicycles, About 195
Sold atStromer authorized dealers nationwide from April 2018 through February 2019 for about $10,000.
ImportermyStromerUSA Corp., dba Stromer, a subsidiary of myStromer AG
Made inSwitzerland

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
195Median of 2019: 5,400
CPSC recalls of 2019
241
Recalls of 2019 with one of the same hazards
7%
Recalls on the register that name myStromerUSA Corp., dba Stromer, a subsidiary of myStromer AG
1

Official channels

Cite this page

Recall Register. CPSC recall 19729. https://recallregister.com/product/8511-mystromer-recalls-electric-bicycles-due-to-crash-and-injury-hazards-re/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 19729 report injuries?
The CPSC notice says: myStromer has received one report of a stem breaking. No injuries have been reported.
Where was the product sold?
The CPSC notice says: Stromer authorized dealers nationwide from April 2018 through February 2019 for about $10,000.
Which remedy options does CPSC list for recall 19729?
CPSC lists 1 remedy option: Repair
How many units are in CPSC recall 19729?
The CPSC notice gives this number: About 195