Recall Register

Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard

CPSC recall 19022. Recall date: .

Hazard, in the words of CPSC

The elevator cab can fall unexpectedly to the bottom of the elevator shaft and abruptly stop, posing an injury hazard to consumers in the elevator cab.

Remedy, in the words of CPSC

Consumers should immediately stop using the recalled elevators and contact Waupaca Elevator to schedule a free gearbox inspection and the installation of a free overspeed braking device. Waupaca Elevator also will provide the installation of a free gearbox if the gearbox inspection reveals that the gears in the gearbox have worn down.

CPSC recall 19022 has the recall date 25 Oct 2018. The notice names the firm Waupaca Elevator. The recall has about 8,000 units. The median CPSC recall of 2018 has 7,200 units. This register puts the recall under the hazard Fall.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .

More of the notice

The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.

CPSC recall 19022: incidents, units, products and firms
Incidents and injuries
The firm has received 12 reports of the elevator cab falling unexpectedly, including 10 reported injuries that resulted in strained or sprained knees and ankles, and broken bones.
Units8,000
Remedy optionsRepair
Description
This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers' homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway.
ProductResidential elevators, About 8,000
Sold atWaupaca Elevator's dealers nationwide from 1979 through 2008 for between $5,000 and $14,000.
ManufacturerWaupaca Elevator Company
Made inUnited States

Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.

Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.

Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The recall in context

Units in this recall
8,000Median of 2018: 7,200
CPSC recalls of 2018
258
Recalls of 2018 with one of the same hazards
17%
Recalls on the register that name Waupaca Elevator
1

Official channels

Cite this page

Recall Register. CPSC recall 19022. https://recallregister.com/product/8438-waupaca-elevator-recalls-to-inspect-elevators-due-to-injury-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .

Sources

Source
US Consumer Product Safety Commission
Licence
US government work, public domain
Data retrieved
30 Sep 2026
Newest CPSC recall on the register
24 Sep 2026

The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.

Questions

Does CPSC recall 19022 report injuries?
The CPSC notice says: The firm has received 12 reports of the elevator cab falling unexpectedly, including 10 reported injuries that resulted in strained or sprained knees and ankles, and broken bones.
Where was the product sold?
The CPSC notice says: Waupaca Elevator's dealers nationwide from 1979 through 2008 for between $5,000 and $14,000.
Which remedy options does CPSC list for recall 19022?
CPSC lists 1 remedy option: Repair
How many units are in CPSC recall 19022?
The CPSC notice gives this number: About 8,000